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Herb Gordon Subaru

Silver Spring, MD

5.0
1,470 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Herb Gordon Subaru is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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3161 Automobile Blvd

Silver Spring, MD

20904

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Showing 1,470 reviews

March 26, 2019

Exceptional service Herb Gordon Subaru has allows had excellent service whether buying or servicing my Forester. This is my third one from Herb Gordon. Vitaliy was kind, More

by nlmay123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2019 -

Herb Gordon Subaru responded

Thank you so much for your positive comments about Herb Gordon Subaru! We look forward to seeing you again on your next visit!

March 22, 2019

Great experience considering.. I was traveling out of state and my check engine light came on. I made my way into Herb Gordon Subaru and met Michael Goodman. Michael was very pleasa More

by DanGriffin1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2019 -

Herb Gordon Subaru responded

Dan, we are so glad to hear Michael was helpful! Please don't hesitate to reach out if there's anything additional we can do for you.

March 20, 2019

Amazing Service! Rodney was able to get my car in on extremely short notice and supply me with a rental car so that I could still go about my day. My car was ready an More

by cslevin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2019 -

Herb Gordon Subaru responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

March 19, 2019

Great customer service I have taken my vehicle here for large repairs a few times and they always take great care of me. My service advisor remembers me and my car and gives More

by Emily2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2019 -

Herb Gordon Subaru responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

March 16, 2019

Great Service! Had an overall great experience working with Mike. Very knowledgeable and willing to work to make sure I got the best service possible. Would highly r More

by KH1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2019 -

Herb Gordon Subaru responded

We appreciate your recommendation. Please don't hesitate to reach out if there's anything additional we can do for you.

March 15, 2019

I had a need for a tire replacement Vitaliy helped me as soon as I arrived and was extremely helpful and kept giving me updates of the progress. Great service rep to always deal with. More

by Akaoz11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2019 -

Herb Gordon Subaru responded

Thank you so much for your positive comments about Herb Gordon Subaru! We look forward to seeing you again on your next visit!

March 08, 2019

Awesome dealership The people here are the best. Very helpful, honest and knowledgeable. Have purchased multiple cars and continued to receive A+ service at a great pr More

by KevinSmith72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie Sarecky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2019 -

Herb Gordon Subaru responded

Kevin, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

March 01, 2019

Amazing very welcoming and understanding in every way Honestly my service advisor Michael Goodman was on point very quick to handle and give me results. Very perfessional my experience was Amazing I will More

by Well123joy,T$
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudia Herrera
Mar 04, 2019 -

Herb Gordon Subaru responded

We're very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

February 28, 2019

Consistently great service! I have been using this dealership for service since 2013. I feel they are fair, honest, responsive, easy to schedule with, and do everything they can More

by cameron.asylum@verizon.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vitaliy Khlebnikov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2019 -

Herb Gordon Subaru responded

Our staff is dedicated to providing top notch service and quality work you can trust! We appreciate your continued business, and look forward to your next service visit!

February 27, 2019

Excellent Service! I came in for an oil change and received excellent service! I also received a complimentary multi-inspection and a car wash! Overall, excellent servic More

by Sk99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2019 -

Herb Gordon Subaru responded

Hi there, we are very happy to have provided you with such an excellent oil change experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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