Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Herb Gordon Subaru - Service Center
Silver Spring, MD
1,155 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,155 Reviews of Herb Gordon Subaru - Service Center
Sort by
August 17, 2023
Great service and techs do a great job. Michael is an excellent service provider for my car. Michael is an excellent service provider for my car. More
by Big AL
Employees Worked With
Other Employees :
Harry Price, Michael Carey
August 16, 2023
This dealership always gives me mecexcellent service and sales especially their service advisor Vitaly! It’s prompt, efficient, courteous and successful on every visit! sales especially their service advisor Vitaly! It’s prompt, efficient, courteous and successful on every visit! More
by Mnp4
August 11, 2023
Best service and service representative excellence in customer service every time- Vitaliy always goes above and beyond customer service every time- Vitaliy always goes above and beyond More
by Svanetten
Employees Worked With
August 10, 2023
Great customer service, knowledgeable staff. Professional service advisor. Dependable repairs & installs. My service advisor, Mr Luis Prada, provided excellent customer service care! Professional service advisor. Dependable repairs & installs. My service advisor, Mr Luis Prada, provided excellent customer service care! More
by TDW
Employees Worked With
Luis Prada
August 09, 2023
Had my car serviced yesterday. As always, working with Vitaliy is a pleasure. Highly recommend Vitaliy for his service. As always, working with Vitaliy is a pleasure. Highly recommend Vitaliy for his service. More
by Lahari
Employees Worked With
August 07, 2023
Work is top notch and service staff are friendly, knowledgeable and caring. I have trusted them with my Subarus for over twenty years. knowledgeable and caring. I have trusted them with my Subarus for over twenty years. More
by Smitty8
August 04, 2023
Always on time, reliable, courteous and trustworthy. My service manager, Michael Goodman, is the best I’ve ever experienced anywhere. My service manager, Michael Goodman, is the best I’ve ever experienced anywhere. More
by ed.courtemanch
Employees Worked With
August 03, 2023
Work performed as described and communication of progress from Michael G. was often and concise. All other staff are friendly, knowledgeable, and extremely helpful. Only complaint was that inside car conso from Michael G. was often and concise. All other staff are friendly, knowledgeable, and extremely helpful. Only complaint was that inside car console was left dirty when car was brought to me, but manager was spot on and most apologetic when he personally cleaned it. Great dealership from sales through service. More
by rh2
Employees Worked With
July 29, 2023
Service Advisor Luis Prada took excellent and professional care of my 2019 Forester. My 2019 Forester had an AMP problem and we were uncertain about its repair because the car may not be in warra professional care of my 2019 Forester. My 2019 Forester had an AMP problem and we were uncertain about its repair because the car may not be in warranty. Luis tried his best, then the Subaru installed a new AMP and provided a rental car. I am satisfied with the service I received regarding my vehicle. Thank you! More
by FlowerinLaurel
Employees Worked With
Luis Prada
July 25, 2023
I am satisfied with the service I received regarding my vehicles. The service writer explained the service that I needed. vehicles. The service writer explained the service that I needed. More
by bandaboo
