Herb Gordon Subaru - Service Center
Silver Spring, MD
1,153 Reviews of Herb Gordon Subaru - Service Center
Outstanding service experience! Friendly staff, great prices, and smooth process. Highly recommend for a hassle-free visit! Friendly staff, great prices, and smooth process. Highly recommend for a hassle-free visit! More
@Rodney Rogers and team are always wonderful - they recognize customer loyalty and keep me coming back for all car servicing needs recognize customer loyalty and keep me coming back for all car servicing needs More
Getting better with customer arriving for appointment. Help was right away. Communication throughout the service. Help was right away. Communication throughout the service. More
Mr. Rodney Rogers and his team always provide top tier excellence. He explains all the details in a comprehensible manner. He is up to date with any possible missed recalls. As long as Subaru has Mr. Roge excellence. He explains all the details in a comprehensible manner. He is up to date with any possible missed recalls. As long as Subaru has Mr. Rogers they have a customer in me. More
My service advisor Michael G. & technician Kevin C. we’re super helpful. They answered any questions and concerns I had about my service. The environment was very welcoming. Herb & technician Kevin C. we’re super helpful. They answered any questions and concerns I had about my service. The environment was very welcoming. Herb Gordon Subaru never fails to take good care of my Subaru. I would recommend this dealership to any Subaru owner. More
GREAT SERVICE GREAT PEOPLE TO WORK WITH . always kind and responsive. WORK COMPLETED ON TIME EVERY TIME always kind and responsive. WORK COMPLETED ON TIME EVERY TIME More
I took my car in for an oil change only to discover that it was due for service after waiting and realized it was going to take longer, I requested a loaner. I had the pleasure this time to work with Luis P it was due for service after waiting and realized it was going to take longer, I requested a loaner. I had the pleasure this time to work with Luis Prada in service and he was pleasant, honest and went above and beyond. I also want to give a shout-out to Rodney Rodgers and Harry who has also helped in the past as I wasn't aware I can write a review of my experience. To continuously see staff members happy, no matter who you get, from service to checkout shows that they have an INCREDIBLE leader at the helm who values the importance of its staff and that's why I will continue to return to this dealership. Service is honest, reliable and top notch in the 9 years I've owned my Subaru. More
Dealership has an incredibly friendly and family oriented staff. You always feel welcome walking in staff. You always feel welcome walking in More