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Herb Gordon Subaru - Service Center

Silver Spring, MD

5.0
1,153 Reviews

1,153 Reviews of Herb Gordon Subaru - Service Center

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June 28, 2022

Luis Prada was very kind, informative and courteous in listening to my problems and informing me of my options. More

by Heleneweber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Prada
Jun 28, 2022 -

Herb Gordon Subaru responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

June 27, 2022

The service is great. Herb Gordon Subaru is quick, efficient, and they explain everything to you. I appreciate their great service. More

by Lynne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Prada
Jun 28, 2022 -

Herb Gordon Subaru responded

Hi Lynne, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

June 26, 2022

Best service price by comparison to the dealership from which I purchased the vehicle. I received 3 services one of which was an oil change for less than the price of just an oil change from the original S More

by Donwms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micheal Sarecky , Luis Prada
Jun 27, 2022 -

Herb Gordon Subaru responded

Hi Donwms, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 23, 2022

Fast and efficient express service . Always happy when I leave! Employees are polite and rates are competitive and fair. I bought my car here and have always returned for service! More

by Lavrin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Prada
Jun 23, 2022 -

Lavrin responded

Great service!

June 22, 2022

I’ve had a number of repairs done to my 2012 Subaru at Herb Gordon. More

by AGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

Herb Gordon Subaru responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

June 22, 2022

Very pleased with my car service today. Ken made sure all was taken care of and was finished earlier than expected. More

by P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Hanscom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2022 -

Herb Gordon Subaru responded

Hi, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

June 22, 2022

Very pleasant and professional! Such a good experience coming to dealership for my service. Will definitely recommend to other. More

by Elizabeth.Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Prada
Jun 24, 2022 -

Herb Gordon Subaru responded

Hi Elizabeth, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

June 20, 2022

Luis was thorough, professional and incredibly personable and supportive. He made sure both me and my car were well taken care of. More

by j3lappi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Prada
Jun 22, 2022 -

Herb Gordon Subaru responded

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

June 19, 2022

Due to an extremely unfortunate experience with another Subaru dealership in Maryland, we bought a new Outback in February of 2022. We had an excellent experience with the sales team, and a few weeks ago b More

by RNBuer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sue!, Luis Prada
Jun 20, 2022 -

Herb Gordon Subaru responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 19, 2022

Incredible customer service! Timely, friendly, 10/10 will never go back to my local mechanic after experiencing Herb Gordon service. More

by Rebecca.Shaeffer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerell Latham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2022 -

Herb Gordon Subaru responded

Hi Rebecca, thank you for your support! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

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