Herb Gordon Subaru - Service Center
Silver Spring, MD
1,153 Reviews of Herb Gordon Subaru - Service Center
Awesome service rep Mr Harry Price!Awesome service Awesome service rep Mr Harry Price! Awesome service technician! Awesome dealership! Awesome experience! Thank You! Awesome service rep Mr Harry Price! Awesome service technician! Awesome dealership! Awesome experience! Thank You! More
Pleasant experience every time I’m here for service. Michael very informative and accommodating! -Alicia Michael very informative and accommodating! -Alicia More
I’m usually very skeptical about going to dealerships, but my subie was showing some concerning signs and I decided that it needed to be diagnosed by some Subaru experts. Michael Goodman was assigned to m but my subie was showing some concerning signs and I decided that it needed to be diagnosed by some Subaru experts. Michael Goodman was assigned to my vehicle, and went above and beyond by first asking me what my concerns were, and after having a technician diagnose the system, he sat down with me and explained what needed servicing. He showed me the numbers, and when I mentioned that I would need time to think it over, since it was a big job, he gave me his card and told me to take my time. Very friendly people in the servicing department, and I would highly recommend taking your subie there! More
Employees are all very professional as well as very friendly and helpful. I have been having my cars (first a WRX and then a Legacy) serviced there for 17-18 years. My husband used to drive Toyotas, bu friendly and helpful. I have been having my cars (first a WRX and then a Legacy) serviced there for 17-18 years. My husband used to drive Toyotas, but when he decided to buy a new car almost 3 years ago, I told him that if he would buy a Subaru I would take it for all the servicing since going to Herb Gordon is a good experience. He bought his first Subaru, a Forester, and he loves it and especially that I lived up to my promise of taking it for servicing. Herb Gordon Subaru has wonderful facilities, including a fancy coffee maker that makes a great mocha. Bathroom facilities are well stocked and super clean. But the best is the great servicing of cars and the great staff. I will always buy a Subaru and only at Herb Gordon where I will entrust all servicing to them. Thank you, Herb Gordon Subaru! More
Michael Goodman always makes the experience better and gets me to laugh. Which with everything I always have going on is a blessing. Dominick Morrone continues to provide quality work on my Forester. I al gets me to laugh. Which with everything I always have going on is a blessing. Dominick Morrone continues to provide quality work on my Forester. I always know it's in good hands with him. More
I only take our vehicles to Herb Gordon Subaru because they provide reliable car service and an excellent customer experience. Michael Goodman is a top notch advisor! they provide reliable car service and an excellent customer experience. Michael Goodman is a top notch advisor! More
This dealership is everything a dealership should be,, especially with regard to service. It is so thorough and so well organized, and Harry Price my service manager isSo easy to work with and so quick to especially with regard to service. It is so thorough and so well organized, and Harry Price my service manager isSo easy to work with and so quick to respond to questions that I raise. More
I gotten my car serviced here ever since I bought it at the same location and I have never been let down by the reliability, excellence and trust ability of the service department. No matter who I go to I the same location and I have never been let down by the reliability, excellence and trust ability of the service department. No matter who I go to I always feel comfortable that they are doing their best for me. More
Great location, I’ve always had a nice experience. Michael Goodman is always swift and provides thoughtful recommendations. Humorous guy too! Michael Goodman is always swift and provides thoughtful recommendations. Humorous guy too! More
The service at this location is impressive: responsive, considerate, respectful and service oriented. I actually enjoy coming here. The facility is comfortable and thinks of everything you’d need while wai considerate, respectful and service oriented. I actually enjoy coming here. The facility is comfortable and thinks of everything you’d need while waiting for your car. Highly recommended. More