Heritage Chevrolet Buick Owings Mills

Entire staff helpful and friendly I bought a Chevy Spark last week (really excited to go electric!), and all of the staff were friendly, professional and helpful. Ed Wojcik was a fun I bought a Chevy Spark last week (really excited to go electric!), and all of the staff were friendly, professional and helpful. Ed Wojcik was a fun sales rep to work with, and took care of all details including tags, transfers, etc. When I dropped off my trade-in car the day after purchase a staff member drove me back home. Two thumbs up! More

Last minute savior I was on my way out of town and had an emergency. Stopped in as the service center was about to close & Vivian was very understanding & helpful. Thank I was on my way out of town and had an emergency. Stopped in as the service center was about to close & Vivian was very understanding & helpful. Thanks again. More

Excellent Customer Service I took my mother to Heritage Chevrolet and I was very impressed with the customer service. I will definitely refer salesman Ed Wojzic in the future I took my mother to Heritage Chevrolet and I was very impressed with the customer service. I will definitely refer salesman Ed Wojzic in the future to other prospective customers. More

2018 Silverado lease The guys at heritage Chevy made a complicated purchase (I had to register the truck in Massachusetts not Maryland as I thought I could) very simple. B The guys at heritage Chevy made a complicated purchase (I had to register the truck in Massachusetts not Maryland as I thought I could) very simple. Brandon in sales made sure I knew every feature of the truck and kept me informed of everything when they took the bed to get lined. More

Great Stephanie was a joy to work with. She is one of the best consultants I've had a dealership. Fine happy thumbs up! Thank you! Stephanie was a joy to work with. She is one of the best consultants I've had a dealership. Fine happy thumbs up! Thank you! More

Excellent service The service department was very friendly ,helpful and very knowledgeable. They always get my vehicle serviced in a timely manner with no problems. I w The service department was very friendly ,helpful and very knowledgeable. They always get my vehicle serviced in a timely manner with no problems. I would highly recommend Chevy for service on my vehicle and would not go any where else for service. More

Review Excellent service department. Larry is a terrific service technician! I highly recommend Heritage. The technicians are professional and extremely h Excellent service department. Larry is a terrific service technician! I highly recommend Heritage. The technicians are professional and extremely helpful. The dealership is the best in Baltimore! More

Above and beyond! Let me start by saying my first review wasn't so good. I was very disappointed in the lack of communication which resulted in poor customer service. M Let me start by saying my first review wasn't so good. I was very disappointed in the lack of communication which resulted in poor customer service. Mike Schildt Jr reached out to me personally to apologized, he then offered to make things right so that I would come back and maybe feel differently about the customer service provided. I'm glad that I understand that no one is perfect some times things happen that are out of our control, and we all know when a customer is inconvenienced & angry there is nothing you can do to make them happy. Well I'm writing this review because Mike made things right for me! I dropped my vehicle off for oil change and the customer service provided was outstanding!!!Not only will I be coming back, I will defiantly recommend my friends, and family to this dealer as well! We all make mistakes but its how you correct it to make the customer feel appreciated and valued. More

Amazing I gave the 5Star rating because I worked with Vivian and she Elsa’s exceptional. She was very knowledgeable about my car and understood what issues ne I gave the 5Star rating because I worked with Vivian and she Elsa’s exceptional. She was very knowledgeable about my car and understood what issues needed to be fixed. Vivian was very pleasant,very patient and never made me feel like I was asking too many questions..I will send all my friends and family to Hertiage service department because of the experience I have with Vivian from the very 1st call.. Thanks so much Vivian!! More

Quality Sales People The salesmen, especually Dontae were extremely helpful and knowledgeable. I was greeted before I made it through the door. My sister bought a new SUV The salesmen, especually Dontae were extremely helpful and knowledgeable. I was greeted before I made it through the door. My sister bought a new SUV just a few days before over at the Dodge dealership and had a similar experience. We will likely be customers for life. More