Heritage Chrysler Dodge Jeep Ram Parkville

Great Service I have been customer for over 11 years. From sales to service, excellent customer service. Positive and professional staff. Always willing to go the e I have been customer for over 11 years. From sales to service, excellent customer service. Positive and professional staff. Always willing to go the extra mile for the customer. More

Helpful and approachable I walked in and both micheal and woody were very kind. They made you feel like you were buying a car from a friend. They made me feel comfortable, and I walked in and both micheal and woody were very kind. They made you feel like you were buying a car from a friend. They made me feel comfortable, and the purchasing process easy. More

"I didn't know I was going to buy a car!" This was my first time purchasing a new vehicle on my own and Jeremy made the entire process quick, easy and fun. He was patient and personal during t This was my first time purchasing a new vehicle on my own and Jeremy made the entire process quick, easy and fun. He was patient and personal during the entire transaction and truly cared that I got the best deal. He was helpful and active while I was choosing the right warranty for me. He also took the time to go through all of my cars features & make sure my Bluetooth and clock we're set up correctly. I would recommend Jeremy & Heritage Parkville to anyone. I would also like to note that Doug from the finance department was hilarious and a pleasure to work with. Thanks Jeremy & Doug! More

An Amazing Customer Service Experience Buying our family minivan from Brian Perry was a fantastic experience! Brian allowed me to do the entire transaction via telephone (I never visited th Buying our family minivan from Brian Perry was a fantastic experience! Brian allowed me to do the entire transaction via telephone (I never visited the dealer, not even to pick up the car). In fact, Brian personally drove my new vehicle to NYC (100+ miles away from the dealer) and we completed the paperwork in my kitchen! I got an amazing upfront price from Brian and the entire transaction (including delivery) was completed within 48 hours from our first call....even more impressive given I had been shopping/negotiating for months (and hating other dealership visits)! Brian is easily reachable via email, text and phone and he responds very quickly if you need to leave a message. You owe it to yourself to give Brian a call...you'll get a GREAT PRICE and excellent customer service. More

Best Experience getting a car I’m in NJ, so I found the car online and called the dealership. Jeff Webber called me back, we quickly worked out a deal. He called me back one time t I’m in NJ, so I found the car online and called the dealership. Jeff Webber called me back, we quickly worked out a deal. He called me back one time to finalize a few minor things and then I spoke to the finance manager. Jeff drove the car to me, I signed the paperwork and I had my car that day. Professional, no nonsense and excellent customer service. Flawless experience. Highly recommend this dealership and Jeff. More

Excellent Service Buddy was very professional, honest and extremely personable. He walked me through all the steps and made feel feel comfortable. I expressed to Budd Buddy was very professional, honest and extremely personable. He walked me through all the steps and made feel feel comfortable. I expressed to Buddy my needs and he made it happen. More

great experience buying chrysler pacifica Brian made buying a new vehicle very easy. He helped us find just what we needed. Highly recommend Brian Perry for all your future car buying needs! Brian made buying a new vehicle very easy. He helped us find just what we needed. Highly recommend Brian Perry for all your future car buying needs! More

Good experience purchasing our Jeep Renegade Working with Mike Lanci was a good experience. Mike worked with us to make a deal on the Jeep we wanted with a fair trade value for our car, We drove Working with Mike Lanci was a good experience. Mike worked with us to make a deal on the Jeep we wanted with a fair trade value for our car, We drove 50 miles one way to see the particular Jeep we were interested in buying and Mike got it from another location to show it to us and make a deal. Everyone we met at Heritage from sales to finance was extremely helpful and polite. I would also like to point out that we were at the dealership well after closing and no one made us feel rushed or uncomfortable during the entire process, We will certainly recommend Heritage to people looking for a good deal from good people. More

Straightforward - Jeep Wrangler Purchase Visited to order the New Jeep Wrangler. Was treated perfectly from start to finish. My salesman Fred was low key, knew the product and was a pleasure Visited to order the New Jeep Wrangler. Was treated perfectly from start to finish. My salesman Fred was low key, knew the product and was a pleasure to deal with. Low pressure and no games. More

Fantasic Customer Service The Salesman, Brian Perry, went above and beyond to find us the right truck for our family. He didn't waste any of our time by showing us vehicles tha The Salesman, Brian Perry, went above and beyond to find us the right truck for our family. He didn't waste any of our time by showing us vehicles that we didn't want. After taking delivery of the truck he walked us through all of the features. The follow-up has been great! Buying our truck from Brian has been the easiest car buying process I've ever experienced. I would highly recommend this dealer. More