
Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Jeep Grand Cherokee Purchase Jeffrey Webber and Bob Mazurek went above and beyond to get us the car we wanted for a great price. They were very patient while we were deciding on t Jeffrey Webber and Bob Mazurek went above and beyond to get us the car we wanted for a great price. They were very patient while we were deciding on the exact car, color and features. Even though the dealership was very busy, they found the right combination at another dealership and had it delivered while we finished the paperwork. We are happy with our purchase and would recommend this dealership. More
STAY AWAY If I could give this dealer 0 stars I would. Fred was extremely rude and lied to me about the price of a vehicle just to get me to the store and waste If I could give this dealer 0 stars I would. Fred was extremely rude and lied to me about the price of a vehicle just to get me to the store and waste my time. Mike is the only one I could say anything good about, he at least apologized for Fred and provided much better customer service. I've sent 2 emails to Brad and almost a week later, still no response! More
Jeep compass purchase I have always had good experiences at heritage. Mike was extremely friendly and helpful. I'm happy with my purchase and look forward to using herita I have always had good experiences at heritage. Mike was extremely friendly and helpful. I'm happy with my purchase and look forward to using heritage for services in the future. More
Feeling Welcome Our salesman, Michael Lanci made us feel very welcome and at home. I really appreciate the customer service he and the rest of the staff provided me Our salesman, Michael Lanci made us feel very welcome and at home. I really appreciate the customer service he and the rest of the staff provided me at Heritage. It was a pleasure. I would definitely return there for and future purchases. Thomas Burrell More
Great customer service st Heritage VW Mike helped us get the 2018 Tiguan and was a pleasure to deal with. He well understood our needs and was patient while we made up our mind. Mike helped us get the 2018 Tiguan and was a pleasure to deal with. He well understood our needs and was patient while we made up our mind. More
Purchased new 2018 Jeep Wrangler JL Easy process, was in and out in under 4 hours! Jeffrey did a great job showing us the new Unlimited, probably the easiest car purchase we have ever m Easy process, was in and out in under 4 hours! Jeffrey did a great job showing us the new Unlimited, probably the easiest car purchase we have ever made. More
Bait and Switch I was communicating with a representative from this dealership for three weeks prior to coming in, ready to make a purchase. I was offered a price via I was communicating with a representative from this dealership for three weeks prior to coming in, ready to make a purchase. I was offered a price via email from their internet sales manager, Nick Bratton. I obtained third-party financing and arrived with a check and approval letter in hand, but the price I was quoted and received in writing was not honored. I was told the best they could do was FOUR THOUSAND dollars more than the number I was given. Do not deal with Heritage, they are weasels. I would rather pay more for the same car at an honestly advertised price than shop here. More
Herb Randolph I am I was a repeat customer, Thanks to the professionalism and courteous demeaning of Herb Randolph. I purchase my second vehicle from Herb and w I am I was a repeat customer, Thanks to the professionalism and courteous demeaning of Herb Randolph. I purchase my second vehicle from Herb and will recommend him to freinds, colleagues, and neighbor. Twice satisfied customer, Joan Karim More
Excellent Our salesman, Brian Perry was very helpful. He answered all of our questions and was very direct and forthcoming. He was not pushy with us at all. Our salesman, Brian Perry was very helpful. He answered all of our questions and was very direct and forthcoming. He was not pushy with us at all. More
Heritage CDJ, in Parkville Maryland with Brian Perry I ordered a new Jeep Wrangler JL, from Brain Perry at Hertitage CDJ in Parkville Maryland. Brian was extremely knowledgeable of the new product and he I ordered a new Jeep Wrangler JL, from Brain Perry at Hertitage CDJ in Parkville Maryland. Brian was extremely knowledgeable of the new product and helpful throughout the process. He called me with updates as they happened and always made sure to get me any nformation I requested. When the vehicle was delivered, Brian spent a lot of time with me showing me all the features and showing me how to configure the UConnect system. The Financing Steve Jakubik deals on very helpful. Overall it was a pleasure to deal with Heritage CDJ and Brian Perry. More