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Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
1,917 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,917 reviews
March 01, 2022
Melvin was amazing. Super helpful down to earth certainly the reason I did business with you guys. He was attentive even with other customers. Probably the best car buyi Super helpful down to earth certainly the reason I did business with you guys. He was attentive even with other customers. Probably the best car buying experience I've had. I can't wait to work with Melvin again. He even stayed 3 hours late to finish up our deal. More
by jesselovell
Employees Worked With
Melvin Green, Cody Miles
February 26, 2022
As in the past, Jeremy made our leasing experience a real pleasure. We have dealt with Jeremy for several years. Every facet of the process was fast and efficient. pleasure. We have dealt with Jeremy for several years. Every facet of the process was fast and efficient. More
by JimL
February 24, 2022
Outstanding customer service and ability to strike a deal to get me into a Chrysler. The staff were personable, knowledgeable, and went the extra mile to find a vehicle in stock and have it transported to th to get me into a Chrysler. The staff were personable, knowledgeable, and went the extra mile to find a vehicle in stock and have it transported to the dealer same day. Straight shooters. More
by fnulnu
Employees Worked With
Other Employees :
Brad Scammell, Bridgette Holliday
February 21, 2022
A very welcoming enviroment where I felt valued, heard, and appreciated. I also did not feel like I was a sale. and appreciated. I also did not feel like I was a sale. More
by wfurocks
February 09, 2022
Jeff at Heritage was an absolute pleasure to work with! He made our experience very easy and smooth throughout the entire process. His sense of humor and great attitude made buying a car a great experience He made our experience very easy and smooth throughout the entire process. His sense of humor and great attitude made buying a car a great experience! Not only was Jeff great to deal with, but the dealership as a whole worked with us to get a great deal! This was the best car buying experience I have had! More
by Lnlivingston
Employees Worked With
February 08, 2022
Great Experience, sales rep knew his product and was able to effectively. Patient and helped work a deal with me. Will definitely be coming back in the future. to effectively. Patient and helped work a deal with me. Will definitely be coming back in the future. More
by ajhallameyer
Employees Worked With
February 08, 2022
My experience with the dealer and ALL of the employees I dealt with was amazing. Everyone was very helpful, knowledgeable and went out of there way to help make my buying experience very pleasant. dealt with was amazing. Everyone was very helpful, knowledgeable and went out of there way to help make my buying experience very pleasant. More
by Hardyjm72
February 05, 2022
Sales rep was patient and listened to my needs and adjusted recommendations accordingly. Not too pushy. Was helpful and professional. adjusted recommendations accordingly. Not too pushy. Was helpful and professional. More
by t.edelin
