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Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
1,917 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,917 reviews
July 20, 2021
I have had the best experience at this dealership. They were very insightful and did everything in their power to help me choose and get approved for my new car. I couldn't have a better experience. were very insightful and did everything in their power to help me choose and get approved for my new car. I couldn't have a better experience. Mike Kydd was phenomenal with explaining the details and very friendly and knowledgeable. Best car salesman I have ever had. I will always send friends and family to him More
by Colin7222003
Employees Worked With
July 14, 2021
Super friendly people! Worked with all my wants and made the process extremely smooth. Would absolutely recommend this dealership to anyone looking to buy a car! the process extremely smooth. Would absolutely recommend this dealership to anyone looking to buy a car! More
by nicoledell19
July 13, 2021
Dave is my guy when I need to take my car to the dealer. He takes care of everything and keeps me informed with whatever is going on with my vehicle. He takes care of everything and keeps me informed with whatever is going on with my vehicle. More
by Karllangkam
Employees Worked With
Dave Phelps
July 13, 2021
Brian the salesman was great. 5 stars for him. Overall 4 stars for the dealership. I specifically stated to only run my credit through Capital One but they still ran it through another bank. I also asked fo stars for the dealership. I specifically stated to only run my credit through Capital One but they still ran it through another bank. I also asked for a full tank a fuel and they said they don’t do that on used cars. Mind you a 2019 isn’t very used in today’s world. Clean facilities, water and snacks, everyone was very friendly. Would most likely shop there again. More
by Tommy
July 11, 2021
Brian Perry was professional and knowledgeable. All the staff was friendly and made buying a vehicle quick and easy. I would recommend them based on that alone. staff was friendly and made buying a vehicle quick and easy. I would recommend them based on that alone. More
by CS
Employees Worked With
July 11, 2021
I have purchased 6 vehicles from Brian and never had anything but excellent service. I will continue to only go to Brian. Highly recommend this dealership. anything but excellent service. I will continue to only go to Brian. Highly recommend this dealership. More
by Rgrsjos1
Employees Worked With
July 05, 2021
We have always bought our vehicles through this dealership. Our experience with Jeffrey was great. He was welcoming and there was no pressure to buy. It felt like he was advocating for us. dealership. Our experience with Jeffrey was great. He was welcoming and there was no pressure to buy. It felt like he was advocating for us. More
by ptoussa
July 03, 2021
So extremely helpful! Was able to get to the price point I needed. The entire staff helped pick me out the car of my dreams! I needed. The entire staff helped pick me out the car of my dreams! More
by curleeshu
July 02, 2021
Mike Lanci is the epitome of what a salesperson should be. He is personable, knows his stuff, and he looks out for me, and has helped me immensely be. He is personable, knows his stuff, and he looks out for me, and has helped me immensely More
by carolmpaul
Employees Worked With
Michael Lanci, Steve Cho
