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Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
1,917 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,917 reviews
April 29, 2021
worked with Mike Lanci. He was helpful and made the experience enjoyable. Very knowledgeable and trust worthy. Won’t go to anyone else. Highly reccomend! experience enjoyable. Very knowledgeable and trust worthy. Won’t go to anyone else. Highly reccomend! More
by Mlc12288
Employees Worked With
Gabe, Michael Lanci, Steve Cho, Jared Herbert, Scott Cho
April 28, 2021
Brian Perry knows his product and is patient and trustworthy Because of that I am happy to say I have purchased two cars from him. He is certainly an asset to the dealership Flo trustworthy Because of that I am happy to say I have purchased two cars from him. He is certainly an asset to the dealership Flo More
by Flo
Employees Worked With
April 28, 2021
This is our fourth purchase with Brian Perry... there’s a reason it’s our fourth. For over a week Brian worked with me to find the perfect truck for my husband. He dealt with the constant changing of minds a reason it’s our fourth. For over a week Brian worked with me to find the perfect truck for my husband. He dealt with the constant changing of minds and concerns about items. He helped us to find and acquire the PERFECT truck. He worked through all of our finance options with the help of Ken and got us the best possible trade in value on our current truck. He goes above and beyond each and every time we see him. He was patient and listened to every concern and answered every question we had. Anytime we buy a Jeep, Ram or VW he is the first person we call. We would be devastated if he ever left. Thank you Brian, we appreciate everything you do and have done for us! More
by hbailey0919
April 28, 2021
Best car buying experience I've ever had! Highly recommend! Mike Lanci, Steve and Bridgette were awesome! Will be a life long customer. Loving our "new" Jeep 😊 recommend! Mike Lanci, Steve and Bridgette were awesome! Will be a life long customer. Loving our "new" Jeep 😊 More
by MegW
Employees Worked With
Michael Lanci, Bridgette Holliday
April 27, 2021
Got me done in under 4 hours! Great overall experience and customer service. I’m definitely gonna refer my friends, co workers and family. Thank you!!!! and customer service. I’m definitely gonna refer my friends, co workers and family. Thank you!!!! More
by nicholasmorsell
Employees Worked With
April 25, 2021
Very knowledgeable and professional. Friendly and helpful to the very end of sale and during sales process. I felt like one of the family and was not pushy but patient and understanding salesperson. Didn't to the very end of sale and during sales process. I felt like one of the family and was not pushy but patient and understanding salesperson. Didn't try to sell a vehicle I couldn't afford. More
by Della
Employees Worked With
Michael Lanci
April 23, 2021
Brian did a great job with explaining all information relative to the vehicle. He made the process smooth and easy. thank you. I will send my friends for future purchases relative to the vehicle. He made the process smooth and easy. thank you. I will send my friends for future purchases More
by dgreen908
April 21, 2021
After going to the wrong lot, mike helped me make an awesome deal on a dream Durango. He even delivered it personally the next day! awesome deal on a dream Durango. He even delivered it personally the next day! More
by Todd.anderson29
April 20, 2021
Hassle-free, straightforward pricing, and excellent customer service. Just purchased my third vehicle from them. I highly recommend them to anybody in the market for a new or used vehicle. Can’t go customer service. Just purchased my third vehicle from them. I highly recommend them to anybody in the market for a new or used vehicle. Can’t go wrong with them. More
by Happy buyer
