Heritage Chrysler Dodge Jeep Ram Parkville

Could not be more pompous. Fought tooth and nail against an item covered by warranty only to be corrected by a subordinate. He shouldn’t be in charge. Heritage Service Managers make me nervous. Owings Mills an item covered by warranty only to be corrected by a subordinate. He shouldn’t be in charge. Heritage Service Managers make me nervous. Owings Mills Service Manager had the same disposition. Must be in the water. 👎🏾 More

I am very satisfied with the service provided to me from the team at Heritage in Parkville used car sales. I am very pleased with my purchase the team at Heritage in Parkville used car sales. I am very pleased with my purchase More

Best experience ever at a dealership. We reached an agreement on the car I wanted 5 minutes into the showroom. Brian was great. I never felt pushed into anything. They gave me a great value for the car agreement on the car I wanted 5 minutes into the showroom. Brian was great. I never felt pushed into anything. They gave me a great value for the car I traded in and I am just a very very happy customer. First time in my life (and I purchased multiple cars new and used) that I never felt the guy on the other side of the desk was trying to rip me off here and there. No games, no tricks. Finance manager Bridgette got great terms on the car loan and helped me saving money on insurance as well, I am saving about $ 200/month on my cars including the 2021 Charger. I highly recommend to come to this dealership, they will put you in the car you want for the price you can afford. Wish I could put more then 5 stars rating. More

I had the pleasure of taking delivery of my 2021 RAM with Jeremy. He was very knowledgeable of the truck and despite all my research was able to educate me on features of my truck i wasn't aware of. There we Jeremy. He was very knowledgeable of the truck and despite all my research was able to educate me on features of my truck i wasn't aware of. There were four dealerships closer than Jeremy and Heritage CDJR buy I found them to be the most straightforward and easy to work with. More

The service I experienced with Heritage was amazing. Everyone was patient and ready to assist with any questions or concerns. I would highly recommend this dealership to anyone looking to purchase a ve Everyone was patient and ready to assist with any questions or concerns. I would highly recommend this dealership to anyone looking to purchase a vehicle. More

We have bought several cars from Heritage. Brad and Brian have always been great to us! Very responsive and they work hard for their customers to ensure they are getting the best deal! Brian have always been great to us! Very responsive and they work hard for their customers to ensure they are getting the best deal! More

Overall pleased with car and service. Would have been nice to be communicated more often on the status of the car and its production along the way. The wait for the new car was 3 months. Little long fo nice to be communicated more often on the status of the car and its production along the way. The wait for the new car was 3 months. Little long for my taste. Again, pleased with the car. More

Mike Lanci and Bridget Holliday were great to work with. Both were friendly and knowledgeable. Would highly recommend them to others. I’m satisfied with my visit. Both were friendly and knowledgeable. Would highly recommend them to others. I’m satisfied with my visit. More

So direct and straightforward.... I had identified the car I wanted and the price I would pay walking into the store and within 15 minutes had a deal. The collaboration between the salesman (Brian Perry) car I wanted and the price I would pay walking into the store and within 15 minutes had a deal. The collaboration between the salesman (Brian Perry) and the sales manager with me was as clear as two professionals trying to do a deal could want. No BS. The car was prepared and delivered to my office the same day. Fantastic More

Jeff Webber was a pleasure today. Thoughtful. Knowledgeable. Patient. Very customer oriented. He helped identify a Jeep that best aligned with needs and desires. Excellent. Knowledgeable. Patient. Very customer oriented. He helped identify a Jeep that best aligned with needs and desires. Excellent. More