
Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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I’ve taken my truck to this dealer a few times for warranty work including some work that was out of warranty that they covered for me anyway. My only complaint would be the time the work takes or mor warranty work including some work that was out of warranty that they covered for me anyway. My only complaint would be the time the work takes or more like the time I have to wait to get my vehicle back once the work is complete. But otherwise very friendly and willing to help More
Their customer was awesome, Jeremy was great and a very big help! I appreciate him for helping me get the car I wanted. Thank you big help! I appreciate him for helping me get the car I wanted. Thank you More
The service advisor was helpful. John, the Shuttle driver was great. Even got to see the Service Mgr. Matt in a mask! Good visit. Only wish was part would have been in stock, but arrived quick. was great. Even got to see the Service Mgr. Matt in a mask! Good visit. Only wish was part would have been in stock, but arrived quick. More
Went there to trade in my old car. Michael was very helpful and got me into exactly what I wanted. I will gladly recommend to my friends and family. helpful and got me into exactly what I wanted. I will gladly recommend to my friends and family. More
Quick service. Got me out and on the road in a reasonable time for my trip back to Delaware. Jeff Webber and the young lady who helped with paperwork made buying a vehicle painless. All were well organized time for my trip back to Delaware. Jeff Webber and the young lady who helped with paperwork made buying a vehicle painless. All were well organized, friendly and helpful. More
The took my vehicle to get an oil change and was advised of other issues. After taking the vehicle home I noticed some issues were over looked. I spoke with the service manager Mr Kirk about my concerns he of other issues. After taking the vehicle home I noticed some issues were over looked. I spoke with the service manager Mr Kirk about my concerns he immediately told me to bring the vehicle back in for a second look over. After noticing some issues were not addressed he took responsibility and had the issues resolved. I appreciate his honesty and loyalty to his customers. I will always take my vehicle for service. More
Worked with us to find the specific truck we were looking for and had it transfered from another lot for us. Was a good experience. Will use again if we ever need another ram. for and had it transfered from another lot for us. Was a good experience. Will use again if we ever need another ram. More
Sarah was kind, Courteous & professional as was Dave. Service was great and done in a timely manner, vehicle was checked throughly, fluids topped off, job well done! Service was great and done in a timely manner, vehicle was checked throughly, fluids topped off, job well done! More
Went there today with an issue With my oil leaking. Resolve the problem and oil change great professional people I would recommend Heritage Dodge to anyone thank you and have a great day Resolve the problem and oil change great professional people I would recommend Heritage Dodge to anyone thank you and have a great day More
I made an appointment for an issue I was having with my vehicle. I took it to Heritage and they took care of my problem plus gave me an oil change very satisfied. Very pleased. And will recommend Heritage. vehicle. I took it to Heritage and they took care of my problem plus gave me an oil change very satisfied. Very pleased. And will recommend Heritage. Thank you More