
Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,918 reviews
Jeff Webber was awesome to work with. He was very knowledgeable and helpful. He found us just what we were looking for. Steve Cho was very easy to work with for the financing. knowledgeable and helpful. He found us just what we were looking for. Steve Cho was very easy to work with for the financing. More
Everyone who participated in the sale of my car, Thank You! Very nice and professional people: salesman, manager, financier. The best service in my life buying a new car. You! Very nice and professional people: salesman, manager, financier. The best service in my life buying a new car. More
Jenna DiGennaro (Internet Sales) was very pleasant to work with. She was very responsive, answered every question I had and went way above and beyond to find the best way to get transportation to their d work with. She was very responsive, answered every question I had and went way above and beyond to find the best way to get transportation to their dealership. Brian Perry (Sales) worked the numbers with me and was very detailed and helpful. Since I was out in NJ, he provided additional pictures and took specific videos (I requested) to make me comfortable to move forward. Ken Gower (Sales Manager) reached out to me directly to walk me through the numbers and even helped educate me with how the NJ taxes were as it's clearly handled differently than in MD. He was very informative and flexible, which I very much appreciated. Rob Wills (Finance Manager) was very friendly when it came to signing. He drew out my options with plenty of detail and was nothing but pleasant to work with. The Heritage CJDR team was delightful to work with! It was a 7 hour round trip drive, and the deal took only 24 hours from the inquiry to delivery -- They were very respectful of my time. Thanks for the amazing experience from start to finish. More
I am very satisfied with the service provided to me from the team at Heritage in Parkville used car sales. I am very pleased with my purchase the team at Heritage in Parkville used car sales. I am very pleased with my purchase More
I had the pleasure of taking delivery of my 2021 RAM with Jeremy. He was very knowledgeable of the truck and despite all my research was able to educate me on features of my truck i wasn't aware of. There we Jeremy. He was very knowledgeable of the truck and despite all my research was able to educate me on features of my truck i wasn't aware of. There were four dealerships closer than Jeremy and Heritage CDJR buy I found them to be the most straightforward and easy to work with. More
Best experience ever at a dealership. We reached an agreement on the car I wanted 5 minutes into the showroom. Brian was great. I never felt pushed into anything. They gave me a great value for the car agreement on the car I wanted 5 minutes into the showroom. Brian was great. I never felt pushed into anything. They gave me a great value for the car I traded in and I am just a very very happy customer. First time in my life (and I purchased multiple cars new and used) that I never felt the guy on the other side of the desk was trying to rip me off here and there. No games, no tricks. Finance manager Bridgette got great terms on the car loan and helped me saving money on insurance as well, I am saving about $ 200/month on my cars including the 2021 Charger. I highly recommend to come to this dealership, they will put you in the car you want for the price you can afford. Wish I could put more then 5 stars rating. More
The service I experienced with Heritage was amazing. Everyone was patient and ready to assist with any questions or concerns. I would highly recommend this dealership to anyone looking to purchase a ve Everyone was patient and ready to assist with any questions or concerns. I would highly recommend this dealership to anyone looking to purchase a vehicle. More
We have bought several cars from Heritage. Brad and Brian have always been great to us! Very responsive and they work hard for their customers to ensure they are getting the best deal! Brian have always been great to us! Very responsive and they work hard for their customers to ensure they are getting the best deal! More
Mike Lanci and Bridget Holliday were great to work with. Both were friendly and knowledgeable. Would highly recommend them to others. I’m satisfied with my visit. Both were friendly and knowledgeable. Would highly recommend them to others. I’m satisfied with my visit. More
Overall pleased with car and service. Would have been nice to be communicated more often on the status of the car and its production along the way. The wait for the new car was 3 months. Little long fo nice to be communicated more often on the status of the car and its production along the way. The wait for the new car was 3 months. Little long for my taste. Again, pleased with the car. More