Heritage Chrysler Dodge Jeep Ram Parkville

Easily the best experience I have ever had buying a car. It was great having someone actually on my side during this process. Mike Lanci was great and the whole team was top notch. I would absolutely go b It was great having someone actually on my side during this process. Mike Lanci was great and the whole team was top notch. I would absolutely go back. More

Amazing, friendly Service! Quick and easy. Jeremy helped more than any other dealership we looked into buying a truck from! Highly recommend this location and person! He knew what we wanted, and over achiev more than any other dealership we looked into buying a truck from! Highly recommend this location and person! He knew what we wanted, and over achieved it! More

Not the best car buying experience I've ever had. The salesman was fine, but after I bought a 2020 Ram 2500 I started having problems. First I got a call after I bought the truck that it was under agree salesman was fine, but after I bought a 2020 Ram 2500 I started having problems. First I got a call after I bought the truck that it was under agreement to someone else who returned it after 250 miles. I also bought wheel well liners which they shipped to me. They arrived with one set of 10 screws for one liner. After 5 phone calls I am still short 5 screws. I live in PA so at the time of sale (12/23/20) they told me they could handle PA inspection, registration, title and license plate. We'll it turns out they can't do PA inspection and as of today (3/25/21) I still have no title, registration and a temporary MD plate that expired 2/21/21. I called Penn dot and they informed me that nothing was ever submitted. More

Jeremy Coney was a pleasure to work with! He got me in what I wanted and did it efficiently. I would recommend him to anyone! what I wanted and did it efficiently. I would recommend him to anyone! More

This is the most efficient and friendly dealership I've ever encountered. Jeremy Cooney was absolutely wonderful. He kept me informed of every step involved in delivery of my new car, and when it arrived ever encountered. Jeremy Cooney was absolutely wonderful. He kept me informed of every step involved in delivery of my new car, and when it arrived went above and beyond to explain the new features, most of which I was not familiar with. It was a genuine pleasure to work with him. More

The service was ok but the wait time was extremely long other than that everything else went well. Next time I will try and bring my vehicle in a little earlier. other than that everything else went well. Next time I will try and bring my vehicle in a little earlier. More

This dealership got me in and out the door in about 2 hours, because I had a time constraint. I would definitely buy with them again. hours, because I had a time constraint. I would definitely buy with them again. More

Jeremy Cooney was a straight up and pleasure to deal with. He went the extra mile to get me exactly what I wanted and for the price that I wanted on my 21 RAM 2500. I would definitely deal with him agai with. He went the extra mile to get me exactly what I wanted and for the price that I wanted on my 21 RAM 2500. I would definitely deal with him again. More

Heritage has always been our #1 place to shop for a vehicle and this time was as good as the last and maybe better. Our sales person Erin Natzke was very knowledgeable about the Honda CR-V Lx that we b vehicle and this time was as good as the last and maybe better. Our sales person Erin Natzke was very knowledgeable about the Honda CR-V Lx that we bought. She was also very friendly and professional. It was a pleasure doing business with the entire staff at Heritage Parkville. More

I have always found the service here professional, straightforward and personable. It’s why we keep returning. Every recommended service and repair is explained and justified, and the team is sufficie straightforward and personable. It’s why we keep returning. Every recommended service and repair is explained and justified, and the team is sufficiently knowledgeable in their craft as to be able to explain it conversationally. I’ve personally seen this many times with other customers. Sarah Slokan is truly superb. More