Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
1,918 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,918 reviews
March 30, 2021
Jeff Webber was a pleasure today. Thoughtful. Knowledgeable. Patient. Very customer oriented. He helped identify a Jeep that best aligned with needs and desires. Excellent. Knowledgeable. Patient. Very customer oriented. He helped identify a Jeep that best aligned with needs and desires. Excellent. More
by Holly
Employees Worked With
March 29, 2021
Great experience with everyone I worked with! I went in knowing exactly what I wanted and what I was looking to spend and that made that happen. This is the 2nd Jeep I’ve bought from there and I’d definite knowing exactly what I wanted and what I was looking to spend and that made that happen. This is the 2nd Jeep I’ve bought from there and I’d definitely recommend Heritage or be back myself. More
by Jeannene.Hostler
Employees Worked With
Steve Cho, Erick Douglas , Scott Cho, Jake Tolson
March 29, 2021
So direct and straightforward.... I had identified the car I wanted and the price I would pay walking into the store and within 15 minutes had a deal. The collaboration between the salesman (Brian Perry) car I wanted and the price I would pay walking into the store and within 15 minutes had a deal. The collaboration between the salesman (Brian Perry) and the sales manager with me was as clear as two professionals trying to do a deal could want. No BS. The car was prepared and delivered to my office the same day. Fantastic More
by dwood
March 28, 2021
Amazing experience at this dealership. We Will definitely purchase future vehicles from this dealership. Brad and Mike were wonderful to work with at this dealership. definitely purchase future vehicles from this dealership. Brad and Mike were wonderful to work with at this dealership. More
by kcjackson002
Employees Worked With
March 28, 2021
Michael Lanci was my sales rep. His service was amazing! Very personable and helpful. Michael answered all questions my boyfriend and I had. The very next day he followed up with a phone call making sure I Very personable and helpful. Michael answered all questions my boyfriend and I had. The very next day he followed up with a phone call making sure I was happy with my purchase. More
by Beallbonnie414
Employees Worked With
Khaliq Thomas
March 26, 2021
Amazing, friendly Service! Quick and easy. Jeremy helped more than any other dealership we looked into buying a truck from! Highly recommend this location and person! He knew what we wanted, and over achiev more than any other dealership we looked into buying a truck from! Highly recommend this location and person! He knew what we wanted, and over achieved it! More
by Fern Kreis
Employees Worked With
March 26, 2021
Easily the best experience I have ever had buying a car. It was great having someone actually on my side during this process. Mike Lanci was great and the whole team was top notch. I would absolutely go b It was great having someone actually on my side during this process. Mike Lanci was great and the whole team was top notch. I would absolutely go back. More
by w.grove
Employees Worked With
Michael Lanci, Jared Herbert
March 25, 2021
Not the best car buying experience I've ever had. The salesman was fine, but after I bought a 2020 Ram 2500 I started having problems. First I got a call after I bought the truck that it was under agree salesman was fine, but after I bought a 2020 Ram 2500 I started having problems. First I got a call after I bought the truck that it was under agreement to someone else who returned it after 250 miles. I also bought wheel well liners which they shipped to me. They arrived with one set of 10 screws for one liner. After 5 phone calls I am still short 5 screws. I live in PA so at the time of sale (12/23/20) they told me they could handle PA inspection, registration, title and license plate. We'll it turns out they can't do PA inspection and as of today (3/25/21) I still have no title, registration and a temporary MD plate that expired 2/21/21. I called Penn dot and they informed me that nothing was ever submitted. More
by rnlmorrell
Employees Worked With
Aerick
March 23, 2021
The service was ok but the wait time was extremely long other than that everything else went well. Next time I will try and bring my vehicle in a little earlier. other than that everything else went well. Next time I will try and bring my vehicle in a little earlier. More
by Ramdodger
Employees Worked With
Tommy Citro
March 23, 2021
Jeremy Coney was a pleasure to work with! He got me in what I wanted and did it efficiently. I would recommend him to anyone! what I wanted and did it efficiently. I would recommend him to anyone! More
by Dana
Employees Worked With
