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Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
1,918 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,918 reviews
March 23, 2021
This is the most efficient and friendly dealership I've ever encountered. Jeremy Cooney was absolutely wonderful. He kept me informed of every step involved in delivery of my new car, and when it arrived ever encountered. Jeremy Cooney was absolutely wonderful. He kept me informed of every step involved in delivery of my new car, and when it arrived went above and beyond to explain the new features, most of which I was not familiar with. It was a genuine pleasure to work with him. More
by sabramu1
Employees Worked With
March 22, 2021
This dealership got me in and out the door in about 2 hours, because I had a time constraint. I would definitely buy with them again. hours, because I had a time constraint. I would definitely buy with them again. More
by Jmiranda2985
Employees Worked With
Other Employees :
Michael Lanci, Nik Bratton, Spencer Buttener, Chad Edwards, Jared Herbert, Jamie Caslin
March 21, 2021
Jeremy Cooney was a straight up and pleasure to deal with. He went the extra mile to get me exactly what I wanted and for the price that I wanted on my 21 RAM 2500. I would definitely deal with him agai with. He went the extra mile to get me exactly what I wanted and for the price that I wanted on my 21 RAM 2500. I would definitely deal with him again. More
by K.Hilgartner
March 19, 2021
Heritage has always been our #1 place to shop for a vehicle and this time was as good as the last and maybe better. Our sales person Erin Natzke was very knowledgeable about the Honda CR-V Lx that we b vehicle and this time was as good as the last and maybe better. Our sales person Erin Natzke was very knowledgeable about the Honda CR-V Lx that we bought. She was also very friendly and professional. It was a pleasure doing business with the entire staff at Heritage Parkville. More
by pzahirsky
Employees Worked With
Erin Natzke
March 19, 2021
I have always found the service here professional, straightforward and personable. It’s why we keep returning. Every recommended service and repair is explained and justified, and the team is sufficie straightforward and personable. It’s why we keep returning. Every recommended service and repair is explained and justified, and the team is sufficiently knowledgeable in their craft as to be able to explain it conversationally. I’ve personally seen this many times with other customers. Sarah Slokan is truly superb. More
by WABrooks95
Employees Worked With
Sarah Slokan
March 17, 2021
Always had a good experience. Dave has always been helpful in explaining everything. Hopefully it will say that way. I’ll refer people there. Thanks helpful in explaining everything. Hopefully it will say that way. I’ll refer people there. Thanks More
by Sugarnelz
Employees Worked With
Dave Phelps
March 17, 2021
Micheal did everything he could to make sure i was happy with my vehicle and met my preference. I wasnt rushed or pressured. Great Job with my vehicle and met my preference. I wasnt rushed or pressured. Great Job More
by Pricedorian420
Employees Worked With
Michael Lanci, Jared Herbert
March 16, 2021
The customer service shown to me at Heritage Chrysler The customer service shown to me at Heritage Chrysler Dodge Jeep Ram Parkville and by Dave Phelps was exceptional!! I don't mind driving the extra mi The customer service shown to me at Heritage Chrysler Dodge Jeep Ram Parkville and by Dave Phelps was exceptional!! I don't mind driving the extra miles to have my car service there. More
by Simpkins41
Employees Worked With
Dave Phelps
March 13, 2021
Dealership was very helpful and firm with making sure i pulled off the lot with what i wanted . Took that extra step to get me as many deals as possible and i appreciate that ! Great work ! pulled off the lot with what i wanted . Took that extra step to get me as many deals as possible and i appreciate that ! Great work ! More
by mshaneace
Employees Worked With
Michael Lanci
March 13, 2021
Our salesman was very helpful and knowledgeable. Mr. Jeffrey made sure I had all my needs and wants in this vehicle within my price range. Thank you. Jeffrey made sure I had all my needs and wants in this vehicle within my price range. Thank you. More
by Dana Branford
