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Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
1,918 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,918 reviews
December 14, 2020
We purchased our last car from Mike , and back for another ! Mike is very thorough with the buying process, and takes time to go over any issue that arise , even after the sale ! another ! Mike is very thorough with the buying process, and takes time to go over any issue that arise , even after the sale ! More
by CharlesT
Employees Worked With
Michael Lanci, Mike Tomazos
December 13, 2020
I appreciate that Brian respected my wish to negotiate online vs wasting time haggling in the dealership. We settled on a final price by email and I came in to sign paperwork and drive off. Professional, online vs wasting time haggling in the dealership. We settled on a final price by email and I came in to sign paperwork and drive off. Professional, courteous treatment. More
by rlawson360
Employees Worked With
December 13, 2020
Great overall service starting with the scheduling attendant to the service agent and the service technicians. I was disappointed that the coupons offered by mopar were not able to be honored as usual attendant to the service agent and the service technicians. I was disappointed that the coupons offered by mopar were not able to be honored as usual for oil changes. I usually purchase the package and or coupons from dealer and mopar. But this time mopar put out only synthetic oil coupons which were not honored at Parkville. More
by Lewisarl7
Employees Worked With
Dave Phelps
December 10, 2020
They kept me informed about everything, informed me of an extended warranty that I was unaware of, and offered me a free rental. I will definitely return. extended warranty that I was unaware of, and offered me a free rental. I will definitely return. More
by Libtarob
Employees Worked With
Other Employees :
Sarah Slokan, Dave Phelps, Tommy Citro, Alexander Downey
December 08, 2020
I called today in a panic about my license and was greeted by Chad. He was super helpful and answered all my questions and made my anxiety completely disappear :) greeted by Chad. He was super helpful and answered all my questions and made my anxiety completely disappear :) More
by Jen
Employees Worked With
Chad Edwards
December 07, 2020
Jeremy,One of the most knowledgeable salesman I have Jeremy, One of the most knowledgeable salesman I have ever met. Knows his products and programs. Very friendly. Promises only on what he can deliver Jeremy, One of the most knowledgeable salesman I have ever met. Knows his products and programs. Very friendly. Promises only on what he can deliver. Great experience.. More
by Heminfiver
Employees Worked With
December 05, 2020
When I went to Heritage, I drove a wonderful Dodge Challenger SXT. When I returned to buy it, they had unfortunately sold it, but Brian set me up with a GT instead, at a very reasonable price! There w Challenger SXT. When I returned to buy it, they had unfortunately sold it, but Brian set me up with a GT instead, at a very reasonable price! There were some hiccups with insurance and financing, but Brian took it all in stride and helped out where he could. Everyone I talked to were very professional and courteous, and I would recommend anyone to buy a vehicle here. More
by Alex
December 03, 2020
Brian was fantastic as always, Highly recommend Brian Perry and Heritage for your next purchase,I will come back for my next purchase.THANK YOU. Perry and Heritage for your next purchase,I will come back for my next purchase.THANK YOU. More
by Patw
Employees Worked With
November 30, 2020
We had a great experience at Heritage VW Dealership! Michael made the process very easy and I will definitely come back here again when it’s time for a new car. Michael made the process very easy and I will definitely come back here again when it’s time for a new car. More
by Emma Iyer
Employees Worked With
Michael Lanci, Rob Wills, Jared Herbert
