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Heritage Chrysler Dodge Jeep Ram Parkville

Baltimore, MD

4.4
1,916 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9219 Harford Rd

Baltimore, MD

21234

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Showing 1,916 reviews

January 20, 2020

When I came in I was greeted and helped extensively through the car buying process . I was even able to leave my rental car to be picked up,great service. More

by marquisworthington
Recommend Dealer
Yes
Employees Worked With
Michael Lanci
Jan 21, 2020 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi there, thank you for your great comments! We're glad you enjoyed your car buying experience, and we hope to see you again soon. Take care!

January 20, 2020

Alex was very helpful with the overall service on the Caravan, he kept me informed on the status of repairs and the time frame it would be done. More

by rbrown
Recommend Dealer
Yes
Employees Worked With
Alexander Downey
Jan 21, 2020 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello, thank you for your great comments about Alex! We're glad we could be of service to you, and we hope you continue to choose us for all your automotive needs. Thanks again!

January 17, 2020

Very good service and the best people to have on your side. And I think that I will return if I need service again thanks. More

by hintonprestley46
Recommend Dealer
Yes
Employees Worked With
Sarah Slokan, Tommy Citro
Jan 17, 2020 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hintonprestley46, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Chrysler Dodge Jeep RAM Parkville. We hope to be of service to you again in the future. Best wishes, Heritage Chrysler Dodge Jeep RAM Parkville

January 15, 2020

Great car buying experience! Brian Perry was a pleasure to work with. He was able to get me a great price on the vehicle I wanted, returned my emails/ calls quickly and there were no last minute surprises. More

by chrissyB.
Recommend Dealer
Yes
Employees Worked With
Brian Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2020 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Chrissy, thank you for your kind words and congratulations on your new vehicle. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We hope you have a great day.

January 14, 2020

Fair Prices- Comfortable Experience In August, we bought a 2019 Jeep Wrangler from Brian Perry. He was easy to work with, professional, and personable. We liked him so much that we came More

by stl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Cardwell
Jan 16, 2020 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Stl, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

January 12, 2020

I’ve had a great experience both times that I went to dealership...first when I bought the truck then at the first oil change. More

by cmlawns
Recommend Dealer
Yes
Employees Worked With
Jeremy Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Slokan
Jan 14, 2020 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help. Safe travels!

January 11, 2020

We bought a 2019 Jeep Renegade for Brian Perry he was very perfessional and easy to deal with. We got a fair deal and would recommend any of my friends to purchase a car from him More

by dchmura2
Recommend Dealer
Yes
Employees Worked With
Brian Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2020 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you for your positive review. We're glad to hear that you found our team here at Heritage Chrysler Dodge Jeep RAM Parkville so helpful in the purchase of your new vehicle. We want all our customers to feel this way when leaving our dealership!

January 11, 2020

Fast and easy truck buying process! I made my appointment went for a test drive and got a great deal! I’ll definitely use them again! More

by r1mike85
Recommend Dealer
Yes
Employees Worked With
Nik Bratton
Jan 14, 2020 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Take care!

January 10, 2020

I brought my car in only to pay $140 for a diagnostic computer code check reading that indicating I needed a Shifter knob/mechanism replacement and that would cost me $800 parts and labor. The car is a 2 More

by Garyabrown
Recommend Dealer
No
Employees Worked With
Kurt Anderson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2020 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi Gary. Thank you for taking the time to review Heritage Chrysler Dodge Jeep RAM Parkville. We appreciate your feedback. Our goal is to meet then exceed the expectations of all our customers and are disappointed this did not occur. We sincerely apologize for your less than positive experience and any resulting inconvenience, as this was never our intention. We take great pride in providing all customers with honest, reliable, and transparent information. Our Service Manager, Kurt Anderson, has attempted to contact you to further discuss your experience and address your concerns, but has been unsuccessful in reaching you. At your earliest convenience, please contact Kurt directly at kurtanderson@mileone.com or 410.663.7271 to allow us the opportunity to rectify any missteps and restore your faith in Heritage Chrysler Dodge Jeep RAM Parkville. Again, thank you for your time and valued input. We look forward to speaking with you soon.

January 10, 2020

I received my recall in the mail and called right away and they got me and appointment the next day and I was in and out More

by Mdbatt1
Recommend Dealer
Yes
Employees Worked With
Alexander Downey
Jan 14, 2020 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thanks for your great review, and for giving our dealership such a high star rating! Our team is available should you require any extra help. Safe travels!

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