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Heritage Chrysler Dodge Jeep Ram Parkville

Baltimore, MD

4.4
1,916 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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9219 Harford Rd

Baltimore, MD

21234

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Showing 1,916 reviews

November 29, 2019

I was treated good, they replaced the tailgate in ample time and put on the running boards in a day. That was great, but someone dirty the in side door panel. The over all performance of the dealership was More

by Jimmer
Recommend Dealer
Yes
Employees Worked With
Jeffrey Webber
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Grimm was 4 stars
Dec 02, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Jimmer, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

November 27, 2019

I had a great experience with Jeremy. Very friendly, not high pressure and he truly listened to what I was looking for and was able to help me find the right Jeep. Car buying can be stressful, but with Jere More

by Kevin
Recommend Dealer
Yes
Employees Worked With
Jeremy Cooney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Gower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Congratulations on your new car, Kevin! We are very happy to have provided you with such a positive experience! We are happy to pass along your comments to Jeremy for the great job! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

November 26, 2019

I took my Ram in for a Nav. Update without an appointment,Tommy Citro was my service adviser he was great in and out. Thanks More

by Joe
Recommend Dealer
Yes
Employees Worked With
Tommy Citro
Nov 27, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Joe, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Thanks again for taking the time to leave us this information about your recent visit. Take care!

November 26, 2019

Loved these guys! The process went so smoothly and everyone was so nice. I love my car! See you guys again soon. Thank you again! More

by tjp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Gower
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Grimm!!!!, Spencer Buttener, Rob Jacobson
Nov 26, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Tjp. In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Congratulations on your new car! We hope to see you soon!

November 25, 2019

new vehicle rating excellent I ordered a new vehicle that was built Fred kept me informed on the vehicles progress had everything ready when I came into th More

by waltpeltz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Leavitt, Bridgette Holliday
Dec 03, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Walt. Thank you so much for such a wonderful review; we are happy to pass along your comments to Fred, Bridget, and the team and recognize their hard work and dedication! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Dec 03, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

We understand it's a big decision where you purchase your car from, and we are grateful to have been chosen, Walt. Thank you so much for such a wonderful review; we are happy to pass along your comments to Fred, Bridget, and the team and recognize their hard work and dedication! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

November 25, 2019

I was treated great by the service attendant. I’ve been buying jeeps and having them serviced at this location for 15 years. I like the people who work there. Sarah is the service person I see. She is kn More

by Williammahoney
Recommend Dealer
Yes
Employees Worked With
Sarah Slokan, Elaine Glassman, Kenny Amos, Roger Zajdel, Brad Scammell
Dec 03, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hi William, we set high expectations for ourselves and aim for 100% customer satisfaction so it’s gratifying to hear you had a great experience with us. Thank you so much for such a wonderful review; we are happy to pass along your comments to Sarah and recognize her hard work and dedication! Your continued business with us is greatly appreciated! We hope to be of service to you again! Take care!

November 22, 2019

Awesome dipped in Awesome he did a great job getting my car fixed fast I didn’t have to wait to long he called me and let me know what the problem was More

by vic_o8420
Recommend Dealer
Yes
Employees Worked With
Tommy Citro
Nov 25, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 21, 2019

Great experience, quick and easy process Picked a few cars out online and they brought them to the dealership for us. It made the process very easy and painless. The car had a few minor issue More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lanci
Nov 22, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Tom, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Heritage Chrysler Dodge Jeep RAM Parkville. In order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope to be of service to you again! Take care!

November 21, 2019

Great experience, great price, easy financing process Brian was great, I told him exactly what I was looking for my truck and he took the time to find a 2019 with the options I wanted and personally picke More

by sgillis329
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Hello, it means so much to us that you chose our dealership! Thank you so much for such a wonderful review; we are happy to pass along your comments to Brian and recognize his hard work and dedication! We hope to be of service to you again in the future. Best wishes, Heritage Chrysler Dodge Jeep RAM Parkville

November 19, 2019

Sales rep was very knowledgeable and was willing to work with us. He made it his business to get us what we were looking for. More

by latrice1016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus , Michael Lanci
Nov 21, 2019 -

Heritage Chrysler Dodge Jeep Ram Parkville responded

Latrice1016, we're happy you found our staff to be so supportive during your experience here at Heritage Chrysler Dodge Jeep RAM Parkville. Thank you so much for your kind review; we are happy to pass along your comments to the team here at Heritage Chrysler Dodge Jeep RAM Parkville! We hope to be of service to you again in the future. Best wishes, Heritage Chrysler Dodge Jeep RAM Parkville

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