
Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Good people, good experience, you won't be disappointed I came to the dealer knowing what I wanted and what price I wanted to pay. Instead of grinding me for hours, we came to a fair deal very quickly, and I came to the dealer knowing what I wanted and what price I wanted to pay. Instead of grinding me for hours, we came to a fair deal very quickly, and I felt like they were very straight forward and genuine through the process. Jeremy is very knowledgeable about the product and also the transaction details, not something I can say about past car buying experiences. They even brought a car from another location so I could decide on a color side by side. Pretty cool! More
Ask for Brian perry! I had the best experience while searching for the perfect Jeep....salesman Brian perry was amazing along with the finance man Jason. Brian created a h I had the best experience while searching for the perfect Jeep....salesman Brian perry was amazing along with the finance man Jason. Brian created a hassle free no haggle buying experience. He wasn’t pushy at all. He spent over 6 hours with me, I even enjoyed our small talk while waiting on a Jeep to be transported over! Brian went above and beyond!!! And I couldn’t be happier With my Jeep rubicon ?? More
True professional. I have not yet purchased the vehicle from Heritage, however, have been so impressed with my salesman that I felt compelled to take a few minutes and w I have not yet purchased the vehicle from Heritage, however, have been so impressed with my salesman that I felt compelled to take a few minutes and write a review. Fred Leavitt has been nothing short of a true professional. I'm 4.5 hours away, have a trade that I need to bring in and have deliberated between several new Ram 1500's for the better part of three weeks. Fred has been patient, putting numbers on multiple trucks and working with me as I figured out which vehicle I wanted to trade in. Along the way, we've worked through two trucks being sold, extra steps on the financing component and his professionalism never wavered or waned. I truly appreciate his approach and if anyone is looking for a new Chrysler, Jeep, Dodge or Ram product, I would contact Fred to steer you through the process. More
Great experience All of the people I interacted with were friendly and knowledgeable. Michael Lanci was very personable and helpful. He even went so far as to follow m All of the people I interacted with were friendly and knowledgeable. Michael Lanci was very personable and helpful. He even went so far as to follow me 45 minutes home so that my wife, who had just had surgery and couldn't accompany me to purchase, could sign the necessary papers. Marcus Gibbs took care of the financial work in a cordial and clear manner. He explained all the paperwork carefully and thoroughly. The car, a 2017 Prius IV, was impeccable. More
Very good salesman Brian was one of the best salesman I have worked with he had all the answers to my questions and help me on some things he didnt have to after the sal Brian was one of the best salesman I have worked with he had all the answers to my questions and help me on some things he didnt have to after the sale. I would refer him to any one I know looking for a vehicle More
Satisfied Customer Jeremy was very helpful and knowledgeable regarding my needs. He answered all of my questions and concerns that I had. I would highly recommend him. Jeremy was very helpful and knowledgeable regarding my needs. He answered all of my questions and concerns that I had. I would highly recommend him. I love my new Grand Cherokee Larado. He made sure that I left feeling great about my purchase. Thanks again for everything. More
Yahoo! I have a Jeep This was the easiest I’ve ever purchased a vehicle. I didn’t even have my trade with me and they accommodated me by coming to my house and picked up m This was the easiest I’ve ever purchased a vehicle. I didn’t even have my trade with me and they accommodated me by coming to my house and picked up my car getting back to me within half an hr with my trade price. Very happy with that, it was more than the other dealership. Brian Perry so helpful and made my purchase easy peasy! Thank you!! More
Very good management The service manager was right on point, you got me checked in dry fast my appointment was right on time and the work was done well. I'm going to be us The service manager was right on point, you got me checked in dry fast my appointment was right on time and the work was done well. I'm going to be using the same service manager each time, cuz he also explained to me extra work do we need to be done as far as the maintenance of my vehicle in the future. More
Alex is very helpful Safety recall. Alex ordered the parts, kept me advised of status, and scheduled the repair in less than a week. Very pleased with the service I get fr Safety recall. Alex ordered the parts, kept me advised of status, and scheduled the repair in less than a week. Very pleased with the service I get from him. More
Brian was an exemplary salesman While we were there longer than we would have liked (4.5 hours), we ended up with exactly what we wanted for what we wanted to pay. Brian was very fr While we were there longer than we would have liked (4.5 hours), we ended up with exactly what we wanted for what we wanted to pay. Brian was very friendly, knowledgeable and helped us with the car we wanted. It would have been nice to have had more than one finance person on site and a more personable one at that, and it took far longer than it really should have to get the vehicle ready to go, but that was not Brian's fault. Brian is a great representative of your dealership and the reason why we gave Heritage of Parkville the rating of 5. We're very happy with our new car! More