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Heritage Chrysler Dodge Jeep Ram Parkville
Baltimore, MD
1,917 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,917 reviews
May 22, 2019
Great! Super friendly and not pushy! Had a great experience here! Brian Perry was an absolute pleasure to work with as well as the rest of the staff! They even delivered my truck to pa! W Had a great experience here! Brian Perry was an absolute pleasure to work with as well as the rest of the staff! They even delivered my truck to pa! Would definitely recommend!! More
by Honeyb2626!
Employees Worked With
May 22, 2019
Excellent! What a great dealership to work with! The entire staff was simply amazing, and accommodating. No real pressure to speak of. We would definitely visit What a great dealership to work with! The entire staff was simply amazing, and accommodating. No real pressure to speak of. We would definitely visit them again! More
by Honeyb2626!
Employees Worked With
May 21, 2019
Overall good experience Richard " Buddy Holmes was very knowledgeable and had excellent customer service. I would recommend him. He gave me a fair price for the vehicle I wa Richard " Buddy Holmes was very knowledgeable and had excellent customer service. I would recommend him. He gave me a fair price for the vehicle I wanted. More
by Msmith
Employees Worked With
Richard Holmes
May 21, 2019
Brian Perry Hustles I wouldn't want anyone other than Brian as my sales-rep--He was knowledgeable, professional and got my wife in an our of the dealership in sub-2 hours I wouldn't want anyone other than Brian as my sales-rep--He was knowledgeable, professional and got my wife in an our of the dealership in sub-2 hours--This was our 5th car purchased at a Heritage dealer and I couldn't be happier with the service. More
by Ajcyr32
May 20, 2019
Mike Lanci is the man Purchased a 2016 Honda Accord from Mike Lanci and this dealership recently and received a great overall experience across the board. Mike was courteou Purchased a 2016 Honda Accord from Mike Lanci and this dealership recently and received a great overall experience across the board. Mike was courteous, polite, professional, and attentive to all needs and aspects. Can’t go wrong with him. More
by sdavis
Employees Worked With
Michael Lanci
May 20, 2019
New Ram Brian was a nice guy. Got a nice deal and great service. Truck looks good and everything was taken care of smoothly. Great experience overall. Brian was a nice guy. Got a nice deal and great service. Truck looks good and everything was taken care of smoothly. Great experience overall. More
by N/A
Employees Worked With
May 20, 2019
Bought 4 cars in 12 months The customer sevice is top notch....from rhe exceptional salespeople to the finalcial department to the service techs. My husband, my 2 children, and The customer sevice is top notch....from rhe exceptional salespeople to the finalcial department to the service techs. My husband, my 2 children, and I have all leased vehicles from Heritage in the last 12 months. We have all been treated with the care. I woukd send anyone their way. More
by TameeJT
May 17, 2019
Awesome Service Best service for any jeep needs... they do what they say and say what they do... all in a fast and reliable le manner! Perfect Best service for any jeep needs... they do what they say and say what they do... all in a fast and reliable le manner! Perfect More
by Cfe3
Employees Worked With
Other Employees :
Sarah Slokan, Dave Phelps, Roger Zajdel, Tommy Citro, Alexander Downey
May 17, 2019
Excellent service Service department consultant was very knowledgeable of my car and provided excellent and informative service. I would return to this service center a Service department consultant was very knowledgeable of my car and provided excellent and informative service. I would return to this service center again. Highly recommended. More
by Bassplayer1056
Employees Worked With
Dave Phelps
May 11, 2019
Too notch Second vehicle purchased within the last year. Fred Leavett is accommodating and fair!!! Ask for him. Down to earth dealership with no games. Would r Second vehicle purchased within the last year. Fred Leavett is accommodating and fair!!! Ask for him. Down to earth dealership with no games. Would return. More
by JL Wrangler
Employees Worked With
Fred Leavitt, Jason Cox
