Heritage Chrysler Dodge Jeep Ram Parkville

Bait and Switch sales tactics used at this establishment. We were interested in a truck listed on their website and were contacted by Randall Melvin and setup a time sales tactics used at this establishment. We were interested in a truck listed on their website and were contacted by Randall Melvin and setup a time to come see it. We drove over an hour to get there, met with Buddy Holmes who went on a test drive with us. Once we sat down to talk financing Buddy came back to give us the “bad news” that the truck was already sold. As was another truck recommended to us. But, surprise, they can offer another truck that costs $5000 more. If we buy a more expensive vehicle we will do so at another dealer. Pathetic. DO NOT WASTE YOUR TIME. More

Satisfied with my experience Everything went smoothly. They gave me a generous offer for my trade in. All in all I am satisfied with my experience there. Thank you Everything went smoothly. They gave me a generous offer for my trade in. All in all I am satisfied with my experience there. Thank you More

Best price, out the door, on the 2018 Dodge Ram 1500 Bottom Line Up Front: Best price in the DMV area. I worked with Mitch Giller and Jeremy Cooney to receive the best "on the road" price of nine dealer Bottom Line Up Front: Best price in the DMV area. I worked with Mitch Giller and Jeremy Cooney to receive the best "on the road" price of nine dealerships I engaged on the 2018 Ram 1500 Bighorn. I drove past six dealerships to buy this truck. The price was $1000 lower than any other offer. These guys made the right deal to the right buyer at the right time. All I had to do was arrive at the dealership, sign the paperwork and pay the very low (below invoice, all fees and taxes INCLUDED.) More

Easy transaction This was one of the easiest transactions I have ever had. From walking into the dealership and finding the perfect vehicle to closing the deal. This was one of the easiest transactions I have ever had. From walking into the dealership and finding the perfect vehicle to closing the deal. More

Easy Peasy! Mike was great to work with. We drove 3 hours to buy our vehicle, and everything went very smoothly. Mike and Rob made the process very simple and ans Mike was great to work with. We drove 3 hours to buy our vehicle, and everything went very smoothly. Mike and Rob made the process very simple and answered all of our questions. Thanks guys! More

Great experience I had the best experience during my purchase. Everyone was friendly and willing to help where they could to make my purchase possible. I felt at home I had the best experience during my purchase. Everyone was friendly and willing to help where they could to make my purchase possible. I felt at home and was comfortable all through. Great team to work with at Heritage Parkville. More

False numbers They don't honors the price what its shows on their website and within few hours price was bumped up. I will not recommend this dealership to anyone. They don't honors the price what its shows on their website and within few hours price was bumped up. I will not recommend this dealership to anyone. More

Christmas gift Thank you to all the guys that put in work me and my daughter appreciate all the hard effort put forth excellent care for customers Thank you to all the guys that put in work me and my daughter appreciate all the hard effort put forth excellent care for customers More

Quick Purchase, Helpful Staff Brian was great with the facilitation of our Dodge Ram purchase, he was very helpful and knowledgeable and followed up with action items quickly, than Brian was great with the facilitation of our Dodge Ram purchase, he was very helpful and knowledgeable and followed up with action items quickly, thank you! More

Outstanding salesman. Thanks Brian Perry was very helpful, extremely knowledgeable, and a real pleasure todo business with. No detail got left out in going over our vehicle or sal Brian Perry was very helpful, extremely knowledgeable, and a real pleasure todo business with. No detail got left out in going over our vehicle or sales agreement. When you deal with Brian you go first class. More