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Heritage Ford

South Burlington, VT

4.9
1,937 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,937 reviews

December 11, 2017

Smooth In the past buying a new truck was like going to the dentist , these two were great both were very friendly and knowledgeable the entire process too More

by Superdutyguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abigail Heck
Dec 15, 2017 -

Heritage Ford responded

It's fantastic that Bill & Abby provided such an efficient purchasing experience! Thank you for sharing your thoughts. Enjoy your new truck! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 09, 2017

Oil change Went for oil change and tire rotation on December 6. I was extremely satisfied with the promptness and quality of work done on my vehicle. I had a v More

by Fordlady
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Grossnickle, Shawn Clifford
Dec 15, 2017 -

Heritage Ford responded

Phyllis, That is wonderful to hear! We appreciate you taking the time to post a review. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 08, 2017

I'm very happy with the service I received Heritage has been outstanding in their service . My appointments have been on time and the staff is courteous and caring. The Dave Sturgeon stays in c More

by Double L 219
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Connors, Dave Sturgeon, Gary Graham
Dec 08, 2017 -

Heritage Ford responded

That's very nice to hear! We appreciate you writing a review. Thank you for choosing Heritage Ford. Nora Krom Customer Relations Specialist Heritage Automotive Group

December 05, 2017

I don't like buying new cars! However I don't like the time it takes to buy a new car and that is just my feeling about it but Dylan was awesome! There was no pressure and he got the job More

by Charmain M Wallace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck, Dylan Krause
Dec 08, 2017 -

Heritage Ford responded

Charmain, Thank you for posting! It's fantastic that Dylan made sure your car purchasing experience went smoothly. Enjoy your new car! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 04, 2017

Katie is great to work with Katie was great to work with. She’s very knowledgeable and makes you feel comfortable with your decisions. Adam is one great guy as well. Top notc More

by Tylercochran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck, Adam Rich, Katie Lyon
Dec 04, 2017 -

Heritage Ford responded

Tyler, Thank you for your kind words about Katie, Adam and Abby! We appreciate you sharing your positive experience. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Group

December 02, 2017

Service Gary has assisted me for years. He is professional and excellent to work with . Every time I have a issue I believe my vehicle was corrected by pro More

by Pikey123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Graham
Dec 04, 2017 -

Heritage Ford responded

We appreciate you posting about Gary! It's very nice to hear that he has been so reliable over the years. Thank you for choosing Heritage Ford. Nora Krom Customer Relations Specialist Heritage Automotive Group

November 30, 2017

Thanks, Dylan and Chad! Went in to “look” at cars and left with a new Ford Explorer. :) Dylan was so sweet and helpful without being pushy and was great to work with. Him and More

by Emilyinvermont
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad Tobin, Dylan Krause
Dec 04, 2017 -

Heritage Ford responded

Emily, We appreciate the recommendation! It's wonderful that you received such excellent service from Dylan and Chad. Enjoy your new Explorer! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 25, 2017

Excellent experience Heritage Ford was recommended to us when we were looking for a first car (used) for our daughter. Everyone was attentive from the moment we walked in More

by HappyCustomer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Connors, Kevin Dowd
Nov 27, 2017 -

Heritage Ford responded

Thank you for posting this very nice review! It's fantastic that Steve and Kevin were so helpful in finding a car that fits your budget and your daughter's driving needs. We appreciate your business! Nora Krom Customer Relations Specialist Heritage Automotive Group

November 24, 2017

Great experience! Bill was professional but still very friendly. One of my more pleasant vehicle purchases. I will definitely stay with Heritage for my next lease. More

by danpoplawski
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2017 -

Heritage Ford responded

Dan, Glad you liked working with Bill! We appreciate you posting. Enjoy your new vehicle! Nora Krom Customer Relations Specialist Heritage Automotive Grouop

November 21, 2017

Great Service Dave Sturgeon and the team at Heritage are remarkable. The level of service and professionalism I received from start to finish was above and beyond More

by Mkenton17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Sturgeon
Nov 22, 2017 -

Heritage Ford responded

Thank you for this very nice review! It's excellent that you enjoyed working with Dave and the rest of the sales team. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

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