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Heritage Ford

South Burlington, VT

Overview
Employees
Reviews
Vehicles
4.9
1,934 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,934 reviews

July 16, 2024

Bill helped make buying a new Bronco a stress-free experience. He was very supportive throughout the process, and his knowledge and expertise were obvious and impactful. I appreciated Zack's involvem More

by Ron
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 17, 2024 -

Heritage Ford responded

Ron, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill, Zack and Celeste to shop for and bring home your new Bronco, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Bronco!

July 15, 2024

This was my first time leasing a car, Nathan and Theresa were great! Made my experience easy and satisfying! More

by Rhonda T
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Wardwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abigail Heck
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Jul 16, 2024 -

Heritage Ford responded

Rhonda, Thank you for taking the time to share your feedback, and for choosing Heritage Ford to help lease your first vehicle! We are so glad to hear that you enjoyed working with our team, and that they were able to make the experience a smooth and stress free one for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Ford!

July 13, 2024

Bill was appropriately friendly and, more importantly, informative and well versed about the Ford Maverick we were buying.He was patient and courteous with us. More

by jcdemers237
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2024 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill and Theresa to shop for and bring home your new Maverick, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

July 08, 2024

They were great very knowledgeable about their vehicles great people too work with Theresa moss bill labonte More

by Scotyshackett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 09, 2024 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill, Theresa and our team to shop for your new Mustang, and that everything went smoothly! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

July 07, 2024

No pressure, no nonsense, none of the usual tricks or gimmicks. Class operation. Highly recommend. More

by Ezekiel25:17
Recommend Dealer
Yes
Employees Worked With
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Ducharme
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Jul 08, 2024 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Stephanie to shop for your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

July 06, 2024

Outstanding experience. Knowledgeable salesman took his time to explain everything. No pressure, a wonderful experience. Thanks Bill More

by Hrickers
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 08, 2024 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Bill to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 22, 2024

Stephanie was great to work with. No pressure and answered all of my questions. I would rate her 5 stars. It was nice to have a female salesperson. More

by ccmcmills
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Roberts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abigail Heck, Stephanie Ducharme
Report | Print
Jun 24, 2024 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Stephanie and our team to shop for your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 22, 2024

Bill has been great to work with. He has been very easy to work with More

by mchicoine48
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2024 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Bill to shop for your new Ford, and that everything went smoothly for you! We loo forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 18, 2024

bill was extremely helpful and knowledgeable. i felt comfortable w/ the experience b/c of his excellent customer service. thank you. More

by danpizz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Graham
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Jun 19, 2024 -

Heritage Ford responded

Dan, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Bill to shop for your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

June 18, 2024

Michael was fantastic - low pressure, knowledgeable, and easy to work with. My experience overall was excellent (and this is coming from someone who usually dreads going car shopping). More

by Bill G.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Stock
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Jun 18, 2024 -

Heritage Ford responded

Bill, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Michael, and that he and our team were able to make shopping for your new Ford a more fun experience for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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