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Heritage Ford

South Burlington, VT

4.9
1,917 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,917 reviews

March 09, 2024

Thank you so much for helping me get a car that I’m absolutely loving. They were so calm and caring making my first time buying a car from a dealership a breeze. More

by Mlyon1125
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Stock
Mar 11, 2024 -

Heritage Ford responded

Thank you for taking the time to share your feedback. and for making Heritage Ford your dealership of choice to make your first dealership vehicle purchase! We are so glad to hear that you enjoyed working with our team, and that everything went smoothly throughout the process. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 09, 2024

The best car dealer I have dealt with. Very honest and professional answer all my questions. More

by ryan.ploof
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Wardwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2024 -

Heritage Ford responded

Ryan, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Nathan to shop for your new Toyota, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 08, 2024

Stephanie reached out to me to check how my current Explorer was doing and if I had been thinking about updating. And I oddly was, so set up an appointment and when I got there, she was ready for me, a More

by dougquesnel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Ducharme
Mar 11, 2024 -

Heritage Ford responded

Doug, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Stephine to upgrade your Explorer, and that everything went smoothly throughout the process! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

March 07, 2024

I had the best experience at the dealership. Everyone was so welcoming and I had a crew of cheerleaders helping me find the perfect new ride. There was no competition over sales, no snark about More

by caett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Halliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with our team to shop for your new Ford, and that they were able to help find the perfect model to fit your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 07, 2024

Anna was very helpful with all of our service needs and was excellent at communicating any issues More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Boland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2024 -

Heritage Ford responded

Eric, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Anna and our team, and that your visit to to our service department went smoothly! We look forward to seeing you again when it's time for your Ford's next scheduled maintenance visit, Until then, safe travels!

March 05, 2024

By far one of the best experiences I have had buying a vehicle. This was my first time at Heritage Ford along with working with Bill. I will certainly be back in the future. More

by matt
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Heritage Ford responded

Matt, Thank you for taking the time to share your feedback, and welcome to the Heritage Ford family! We are so glad to hear that you enjoyed working with Bill and our team, and that that they were able to make your first shopping experience with us a smooth one. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 04, 2024

Salesman Michael Stock was outstanding. Highly knowledgeable and very professional, he did a very good job of keeping us informed during the process. We really appreciated his friendly mann More

by billgrace10
Recommend Dealer
Yes
Employees Worked With
Michael Stock
Mar 05, 2024 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Michael to shop for your new Ford, and that everything went smoothly throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 03, 2024

Bill Labonte and Theresa Moss worked very hard with me to get my new car. While i thought i was still in the planning stage, i got to drive home in a great new vehicle. I was not pressed in any way. There wa More

by Tatjana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill and Theresa to shop for your new Ford, and that they were able to help find the perfect fit for both your needs and budget! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 02, 2024

Bill is always great to work with. I own a small business and buy vehicles about once or twice a year. I expect a fair price, smooth process, good advice, and clear communication. Bil More

by The Tree Guy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2024 -

Heritage Ford responded

Thank you for taking the time to share your feedback, and for making Heritage Ford your dealership of choice! We are so glad to hear that you have continued to enjoy working with Bill and our team to shop for your business' vehicles, and that your recent purchase experience was yet another smooth one. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!

February 26, 2024

Areg did an amazing job. I came in with an idea in my head of what I wanted and he helped make that goal a reality. He was a great resource throughout the whole transaction a More

by simmynooo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Areg Muradian
Feb 27, 2024 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Areg, and that he and our team were able to help make your dream Ford come true! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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