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Heritage Ford

South Burlington, VT

4.9
1,936 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,936 reviews

September 23, 2023

Heritage has always made car buying an efficient and comfortable process. We have purchased our vehicles there for many years. We are from NY state, and make the trip to Burlington, Vermont because the More

by Clarasgrandaughter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abigail Heck
Sep 25, 2023 -

Heritage Ford responded

Thank you for taking the time to share your feedback, and for making Heritage Ford your dealership of choice over the years! We are so glad to hear that you have continued to enjoy working with Charlie and our team and that they were once again able to help find the perfect vehicle to fit your needs and budget. We look forward to seeing you again in the future, Until then, safe travels!

September 23, 2023

Great customer services. Nathan and Abi were wonderful to work with. I appreciate their patience and accommodation. More

by Oliver
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Wardwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Heritage Ford responded

Oliver, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Nathan and Abby to shop for and bring home your new Ford, and that everything went smoothly throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 18, 2023

Jerit was so helpful and pleasant. I came in without calling and he was able to quickly help me out with a couple of things that made my day much less stressful. I appreciate the great More

by NancyJd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerit Barton
Sep 18, 2023 -

Heritage Ford responded

Nancy, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jerit and our team, and that they were able to help keep your day on track! We look forward to seeing you again when it's time for your next scheduled maintenance visit, Until then, safe travels!

September 16, 2023

A great experience given the price of new vehicles these days. Mike was patient and very informative and Mark was very understanding as well. Offer people good deals and they will come back; we're all jus More

by underwood12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Halliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abigail Heck, Michael Stock
Sep 18, 2023 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Michael and our team to shop for and bring home your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 13, 2023

Noah was a blast of fresh air to work with. He kept us updated on the entire car buying process (we placed an order for a new vehicle) and was knowledgeable and easy going yet professional thr More

by ToddM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Adams
Sep 14, 2023 -

Heritage Ford responded

Todd, Thank you for taking the time to share your feedback, and for your kind words for Noah! We are so glad to hear that you enjoyed working with him to shop for your new Ford, and that everything went smoothly for you throughout the process. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

September 12, 2023

I recently purchased a Ford Bronco from Heritage. Noah was very professional and informative through the entire process. Buying a new car should be an enjoyable experience- especially a Bronco!- an More

by Lyoncubsx3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Noah Adams
Sep 13, 2023 -

Heritage Ford responded

Thank you for taking the time to share your feedback, and congratulations on your new Bronco! We are so glad to hear that you enjoyed working with Noah, and that everything went smoothly for you. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels, and enjoy your new Bronco!

September 08, 2023

Everyone very pro and polite, made accommodations because of the situation. Nice to our dog and patient at the parts counter. It's a beautiful thing. More

by stan.oliva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Graham
Sep 11, 2023 -

Heritage Ford responded

Stan, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Gary and all of our parts and service team, and that your visit to our service department went smoothly! We look forward to seeing you again when it's time for your next scheduled maintenance visit, Until then, safe travels!

September 05, 2023

I ordered a Ford Maverick hybrid in 2022. It was quite the lengthy process waiting on Ford. However, Michael and Heritage made the process as painless as possible. My order appointment took 1 More

by Jake Frederick
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Stock
Sep 05, 2023 -

Heritage Ford responded

Jake, Thank you for taking the time to share your feedback, and for your patience while you waited for your new Maverick to arrive! We are so glad to hear that you enjoyed working with Michael and our team throughout the process, and that overall, everything went smoothly. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 30, 2023

Buying my new ford bronco sport was the easiest and most delightful experience I have ever had at a car dealership. Jake was knowledgeable, personable, and helpful throughout the process. Theresa was excell More

by lpett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Dwinell, Theresa Moss
Aug 30, 2023 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jake and our team, and that they were able to help navigate all the available options, so that your new Bronco is everything you need it to be! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

August 29, 2023

Areg was great to work with and made the process of getting my new vehicle very smooth and easy! More

by kylee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Turner Ede, Areg Muradian
Aug 30, 2023 -

Heritage Ford responded

Kylee, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Areg to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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