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Heritage Ford

South Burlington, VT

4.9
1,928 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,928 reviews

March 15, 2023

Bill was great to work with. I was looking for a truck that is tough to track down, talked with him once, and he found one for me. No follow-up needed on my end and had my vehicl More

by kendra
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2023 -

Heritage Ford responded

Kendra, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill to shop for your new Ford, and that he was able to help find the exact truck you were looking for! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 15, 2023

Turner worked tirelessly (for four months straight, at that) to find me the perfect Bronco. He made the buying process seamless— if you’re in the market for a new ride, I highly recommend connecting with More

by Kayleigh Ploof
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Turner Ede
Mar 16, 2023 -

Heritage Ford responded

Kayleigh, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Turner and Theresa to shop for your new Bronco, and that they were able to help you take home your dream truck! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 13, 2023

Bill was AMAZING to work with! He was able to get me the truck I wanted at the price I was hoping for. He managed my expectations in terms of timeline (truck actually came in earli More

by JudyC
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Heritage Ford responded

Judy, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill to shop for your new truck, and he was able to help find the perfect fit for both your needs and budget! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 13, 2023

I was nervous/intimidated to go into the dealership feeling very new to the process of financing a car. Bill and others made the process less intimidating and were very helpful. More

by Leah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Heritage Ford responded

Leah, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill and Theresa to shop for your new Ford, and that they were able to make the process a stress-free one for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 12, 2023

Great people to work with. Turner did great job finding the right truck for me. No pressure sales. More

by Mike B
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Turner Ede
Mar 13, 2023 -

Heritage Ford responded

Mike, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Turner and our team, and that they were able to help find the perfect truck to fit your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 11, 2023

We are so happy with our purchase and experience at Heritage Ford. Nathan in Sales and Celeste in Finance are as good as it gets. We will definitely go back the next time we are looking to purchase a More

by jjredington
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Wardwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2023 -

Heritage Ford responded

JJ, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Nathan and Celest to shop for and take home your new Ford, and that everything went smoothly! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 11, 2023

Amazing experience with Bill Labonte. He followed up on an initial inquiry I had made months ago. Even though he was selling a very hot commodity (Maverick '23) he was patient with all of More

by Blenlg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abigail Heck
Mar 13, 2023 -

Heritage Ford responded

Benjamin, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill to shop for your new Maverick, and that he was able to help navigate the process painlessly for you, and make sure you were completely comfortable with your new truck's features before taking it home. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 07, 2023

This is my second purchase from Heritage Ford, also my second from Turner. Both experiences had been nothing but exceptional! Turner and I grew up in the same town, so we had the small town VT connection More

by kfleury729
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Turner Ede
Mar 09, 2023 -

Heritage Ford responded

Thank you for taking the time to share your feedback, and for your kind words for Turner and our team! We are so glad to hear that you enjoyed working with them, and that they were able to make shopping for your new Ford a smooth and stress free experience. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 03, 2023

The two employees we dealt with - Nathan Wardwell and Theresa in Finance - were both very professional and helpful. Especially the salesman, Nathan: he struck us as a straight-shooter, direct and honest More

by Jim Rader
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Wardwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2023 -

Heritage Ford responded

Jim, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Nathan and Theresa to shop for and bring home your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

March 01, 2023

Met Turner at the door last fall and ended up ordering a Bronco Sport after he covered all the details and process. Vehicle came in last week and Turner couldn't have been more helpful getting through the More

by knappassoc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Turner Ede
Mar 02, 2023 -

Heritage Ford responded

Thank you for taking the time to share your feedback, and for your patience while your new Bronco Sport was en route! We are so glad to hear that you enjoyed working with Turner and our team throughout the process and that everything went smoothly. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

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