Back

Heritage Ford

South Burlington, VT

4.9
1,955 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
Contact Dealership

1600 Shelburne Rd.

South Burlington, VT

05403

Directions

By Type

Showing 1,955 reviews

June 08, 2021

Bill LaBonte is a national treasure. Easy, no hassle process on a Ford Explorer-- really exactly everything I would have hoped for in a car dealership experience. There's little more that I can say abo More

by jtrutor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2021 -

Heritage Ford responded

Thank you for taking the time to share your feedback, and for your incredibly kind words for Bill! We are so glad to hear that you enjoyed working with him to shop for your new Explorer, and of course that he and Theresa were able to make sure that everything went smoothly for you. We look forward to seeing you in the service department for your Explorer's first scheduled maintenance visit, Until then, safe travels!

May 28, 2021

I worked with Bill Labonte, and Celeste in purchasing a new commercial van. We couldn't be happier with the service, and selection. Thank you! More

by Joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2021 -

Heritage Ford responded

Joe, Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Bill and Celest to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels!

May 20, 2021

This is our 2nd purchase from Heritage and it was another great experience. We worked with their online sales department and I was impressed how smooth and quick that process was. Cole worked with me to find More

by Chrisvan0920
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cole Gianotti
May 20, 2021 -

Heritage Ford responded

Chris, Thank you for taking the time to share your feedback - We are pleased to hear that you not only enjoyed working with our team, but that they were able to find the exact vehicle you were looking for and that everything went smoothly! We look forward to seeing you in the service department for your next scheduled maintenance visit, Until then, safe travels!

May 19, 2021

Everyone was absolutely great. Very kind, professional and more than cooperative. I went in with a want and a budget. They did everything they could possible to make sure I got the deal I went in for. I More

by Dnate94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Dwinell
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with our staff to shop for your new vehicle, and that everything went smoothly for you! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels!

May 15, 2021

Great, friendly and informative! I had a very pleasant experience. Nate and Celeste made my lease flip a very quick and easy experience. thank you More

by jujuaa1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Wardwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Nathan and our team, and that they were able to make sure that your lease renewal process went smoothly! We look forward to seeing you again when it's time for your next scheduled maintenance visit, Until then, safe travels!

May 12, 2021

Nathan was very helpful and informative. The process went very smoothly and the new Bronco is a delight. I look forward to the service side to things. More

by pmartin
Recommend Dealer
Yes
Employees Worked With
Nathan Wardwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Nathan to shop for your new Bronco and that everything went smoothly for you! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Bronco!

May 10, 2021

Areg and heritage Ford were both very helpful and professional in my purchase. They handled everything in a fast manner. Very friendly and will recommend. More

by Kevinwu348
Recommend Dealer
Yes
Employees Worked With
Areg Muradian
May 10, 2021 -

Heritage Ford responded

Kevin, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Areg to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels!

May 07, 2021

As a first time buyer from Heritage Ford, I can honestly say I'll be back. Everyone was super helpful, and answered all my questions. I couldn't be happier with the customer service I received! More

by Krissy
Recommend Dealer
Yes
Employees Worked With
Marc Halliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Areg Muradian
May 10, 2021 -

Heritage Ford responded

Krissy, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Marc and Theresa to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels!

May 07, 2021

Got my 2018 Jeep Grand Cherokee from Areg! He was super helpful and helped me get what I wanted super quickly. 10/10 would recommend! More

by selenaeleclair
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Areg Muradian
May 10, 2021 -

Heritage Ford responded

Selena, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Areg to shop for your new Jeep, and that everything went smoothly for you! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels!

May 04, 2021

My buying experience with Bill and Heritage was top notch. They created a low pressure, laid back, and knowledgeable environment. The whole process was quick, simple and enjoyable. Would highly recomm More

by prov1bcc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abigail Heck
May 04, 2021 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels!

...
81
...