Heritage Ford

Love my new ride (2020 Ford Fusion). The “H” team was Love my new ride (2020 Ford Fusion). The “H” team was very competent, courteous, helpful and professional. I have no concerns and look forward to fut Love my new ride (2020 Ford Fusion). The “H” team was very competent, courteous, helpful and professional. I have no concerns and look forward to future interactions. Thank you! More

I apriciate all the help turner ede gave me while we looked at and during this purchase I was referred to. FORD from particular at Toyota looked at and during this purchase I was referred to. FORD from particular at Toyota More

Smooth Transition Dylan was very easy to work with. I was on a tight budget. With incentives it made it more affordable to transition from my old ford to my new. They f Dylan was very easy to work with. I was on a tight budget. With incentives it made it more affordable to transition from my old ford to my new. They filled my tank with gas, upgraded my inspection to current month and transferred my plates and cleaned the van all set for a year of trouble free driving. More

Disappointed First, Very disappointed in how much this cost. I thought it would be covered by my maintenance plan, but obviously I was wrong. My bad. This is m First, Very disappointed in how much this cost. I thought it would be covered by my maintenance plan, but obviously I was wrong. My bad. This is my third battery since I bought the car in 2015. Had I known it was not covered, I would have taken care of this myself for about $100.00 rather than $300.00. But you already had the car, and I needed it and didn’t want the extra hassle. Second, I could not get there until 4:30 and you said you closed at 4:00. Ok, no problem, you left my key in the car and I got it. However, you sandwiched the car between two trucks which meant I had to back out quite a ways before I could turn it. You had a Climate Systems truck parked parallel behind me in the roadway, which made it virtually impossible to maneuver without help. This caused me to hit the CSI truck. Figuring that everyone had gone home, I wasn’t sure what to do. Then luckily I found someone who worked there to help me out. He got the car out but had to back up and go forward about 6 or 7 times, and that was only because I was there to tell him when to stop. I didn’t have anyone to help me as I thought you were all gone. I feel this was your fault because the CSI truck should never have been parked there. Needless to say, if it is not covered by my plan (which I don’t believe I will get my money’s worth), I will not be back for service. Thank you More

Great Experience Jake went out of his way to assist me with leasing a new car. He was energetic, polite, patient, and overall hard working through my process. He was a Jake went out of his way to assist me with leasing a new car. He was energetic, polite, patient, and overall hard working through my process. He was available to contact for questions and made the process as easy as it could be. Thank you! Also a big thank you to Brett for making things work and overseeing the process. Abby made the financing and contract signing process less stressful and she listened to my needs to assist me. Thank you! More

Jake from State Farm was very upbeat motivated pleasant forthcoming and honest As well as sales manager from Fairhaven and Mr. Decker made the whole experience enjoyable fun worthwhile the whole sales t forthcoming and honest As well as sales manager from Fairhaven and Mr. Decker made the whole experience enjoyable fun worthwhile the whole sales team made the experience very pleasant More

They did a phenomenal job!I would highly recommend them to others. We love our FordThis is the second Ford pick up we’ve had from Heritage and the fourth one that we’ve had for our lives and we love them to others. We love our FordThis is the second Ford pick up we’ve had from Heritage and the fourth one that we’ve had for our lives and we love them More

Well treated in a difficult time Turner was very helpful and honest with me throughout that process of negotiating and buying my new Ford F150 whether we communicated by phone or in-p Turner was very helpful and honest with me throughout that process of negotiating and buying my new Ford F150 whether we communicated by phone or in-person. I felt respected and listened to and he made is points honestly and openly. If I would tell someone that buying a new truck was this well done by a dealership I might not be believed. More

Dylan was on top of everything during the COVID-19 pandemic to make sure I got my leased trade in done on time. Located car, delivered, document info from Abby signed deal to driving car home. FLAWLES pandemic to make sure I got my leased trade in done on time. Located car, delivered, document info from Abby signed deal to driving car home. FLAWLESSLY! Great job! More

GREAT GREAT GREAT!!!! we drove four hours to buy a truck there and it was absolutely worth it. I can't say enough about how wonderful Bill is, he made everything so easy. there and it was absolutely worth it. I can't say enough about how wonderful Bill is, he made everything so easy. More