Back

Heritage Ford

South Burlington, VT

4.9
1,954 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
Contact Dealership
Today: 8:00 AM - 7:00 PM Closed Now
View All Hours

1600 Shelburne Rd.

South Burlington, VT

05403

Directions

By Type

Showing 1,954 reviews

May 03, 2021

This was a good experience. I would recommend to Jake to friends. Theresa was friendly and very clear about the financing. The van was washed and the gas tank full. More

by Chris6720
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2021 -

Heritage Ford responded

Chris, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jake and Theresa to shop for and bring home your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels!

More
May 02, 2021

Everyone at Heritage Ford is great to deal with and are very accommodating and helpful. Bill has been a great help in purchase of my last 3 vehicles. More

by joey.appleton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2021 -

Heritage Ford responded

Joey, Thank you for taking the time to share your feedback, and congratulations on your newest Ford! We are so glad to hear that you have continued to enjoy working with Bill to shop for your vehicles, and we look forward to seeing you in the service department for your next scheduled maintenance visit, Until then, safe travels!

More
April 30, 2021

Turner and Theresa were very easy to deal with. They were organized and moved us through the process smoothly. We were able to get our car early due to Turner keeping his eye open for options and making sure More

by Wadi45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Turner Ede
May 03, 2021 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Turner to shop for your new Ford, and that he and Threresa were able to make sure the process went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Ford!

More
April 29, 2021

Nathan was very positive and patient. I had lots of questions and was also interested in Toyota products. I returned many times before finally purchasing a Ford Explorer. Nate also helped me through le More

by M117838
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Wardwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 29, 2021 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Nathan to shop for your new Ford, and that he was able to help you navigate all the available options to find the perfect fit for you! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels!

More
April 27, 2021

Areg was great to deal with. When we saw the Bronco Sport coming out we knew we wanted it. Areg was great in finding it and getting it from the factory for us in the Area 51 color and the outer banks package More

by 5bwoods57
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Halliday
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Areg Muradian
Apr 28, 2021 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Areg, and that he was able to make bringing home your new Bronco a smooth experience! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels!

More
April 26, 2021

Very good salesman. Very friendly. Very eager to make the deal. Very good with my six year old son. Made him feel as if he was the one getting the truck. More

by Anthonyfan015
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Heritage Ford responded

Anthony, Thank you for taking the time to share your feedback - We are so glad to hear that you and your son enjoyed shopping for your new truck with Bill! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels!

April 26, 2021

Jake Dwinell and everyone at Heritage Ford was great at helping me find my new Bronco Sport. Also the while buying process was quick, easy, and explained well. I would definitely go back to Heritage when I More

by vancej25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jake and Theresa to shop for and bring home your new Bronco! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels!

April 23, 2021

Worked with Nathan Wardwell. He was awesome! Got great attention and an excellent deal on a truck. Was able to give it a long and comprehensive test drive. Well done Nathan! Would recommend highly! More

by Carlefalk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Wardwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2021 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Nathan to shop for your new vehicle, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your truck's first scheduled maintenance visit, Until then, safe travels!

More
April 21, 2021

This is my second new vehicle with Heritage Ford, thanks to Jason Maes. I was just kicking tires on a Saturday when he informed me of the deals that were happening. I had a great working with Jason and fo More

by VT Fortune
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Theresa Moss, Gary Graham, Jason Maes
Apr 22, 2021 -

Heritage Ford responded

Thank you for taking the time to share your feedback, and congratulations on your newest Ford! We are so glad that you continued to enjoy working with Jason and that he and Gary have been able to make sure that caring for your vehicles goes smoothly. We look forward to seeing you again for your next scheduled maintenance visit, Until then, safe travels!

More
April 16, 2021

This was a great experience. Everyone we dealt with was friendly, caring and honest. It was a stressful situation for us since our car broke down when we were out of state. These people made a tough situat More

by Edwardssusan192
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Clifford
Apr 19, 2021 -

Heritage Ford responded

Susan, Thank you for taking the time to share your feedback - We were sorry to hear about your car troubles while you were on vacation, but we are also glad to hear that our staff was able to help you and your husband make the best out of a difficult situation, We are glad to hear that you are enjoying your new Bronco! Safe travels home!

More
...
82
...