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Heritage Ford
South Burlington, VT
1,937 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,937 reviews
March 29, 2021
Wonderful experience buying a vehicle. Great to work with. Listen to what we wanted and made sure we were happy! I love that we were able to get nearly everything completed from our home, making the tri with. Listen to what we wanted and made sure we were happy! I love that we were able to get nearly everything completed from our home, making the trip to the dealerships quick and easy! More
by h.m.turner87
March 29, 2021
Charlie was recommended by a family member and meeting him truly felt like meeting a friend of the family. Just enough advice without being plushy, yet still letting you know he's on your side. Finances him truly felt like meeting a friend of the family. Just enough advice without being plushy, yet still letting you know he's on your side. Finances and contracts can be very intimidating and awkward to say the least. Theresa was very gracious and friendly. Being a Ford Ranger owner herself, and her two sons as well. She shared some of of her experiences as a ford family and that made the whole process more at ease. She's like a good neighbor... there to help when you need them. This is my first Lease and the first Ford I have ever driven. Thank You Theresa and Charlie More
by lee7e
March 27, 2021
Turner Ede and Theresa Moss were thorough, clear, and meticulous. They are both charming and a pleasure to deal with. My next Ford will be from this dealer. meticulous. They are both charming and a pleasure to deal with. My next Ford will be from this dealer. More
by Andre
March 27, 2021
Great service, financing and sales team make Heritage my one stop for Ford products. Their inventory of new and used vehicles makes choosing our next purchase easy. one stop for Ford products. Their inventory of new and used vehicles makes choosing our next purchase easy. More
by jlrc42
March 24, 2021
Bill did an excellent job tolerating, and responding, to my indecisiveness. The day that I went in to inquire about a truck, couldn’t have turned out any better. I walked out with a truck that couldn’t have my indecisiveness. The day that I went in to inquire about a truck, couldn’t have turned out any better. I walked out with a truck that couldn’t have been spec’d any better for me, and I was very satisfied with the deal that we made. More
by Turbinesrme
March 24, 2021
Bill is a great representative of Heritage and will continue to refer my friends to him. I will continue to deal with bill and Heritage continue to refer my friends to him. I will continue to deal with bill and Heritage More
by fotovt
March 24, 2021
Bill was very helpful when leasing our new vehicle. Everything was as promised and he delivered a great deal and product. Always available when we have called for any questions. Everything was as promised and he delivered a great deal and product. Always available when we have called for any questions. More
by crb577
Employees Worked With
March 23, 2021
Charlie was a pleasure to deal with. Negotiated from NY to buy a vehicle. He was responsive, helpful and made it all happen with ease. For our next Ford vehicle, we are definitely reaching out to Charli to buy a vehicle. He was responsive, helpful and made it all happen with ease. For our next Ford vehicle, we are definitely reaching out to Charlie. Dealt with other Ford dealers in trying to purchase a 2021 Bronco Sport, the whole dealership worked to keep us happy, meet our needs and were super friendly! What more can you ask for. More
by dnissan777
March 20, 2021
Excellent staff . Never pushy ! Great response time to Excellent staff . Never pushy ! Great response time to questions via text ! All in all a great experience. I’d recommend them to anyone ! Thank Excellent staff . Never pushy ! Great response time to questions via text ! All in all a great experience. I’d recommend them to anyone ! Thanks , Ford ! More
by Linda
March 19, 2021
Bill LaBonte was amazing! He found me the perfect vehicle. I had been to a few other dealerships and I felt like they just wanted to get me in to something to get me out and on to the next person. Bi vehicle. I had been to a few other dealerships and I felt like they just wanted to get me in to something to get me out and on to the next person. Bill was recommended by a friend and he was awesome he made sure I loved my new vehicle before I left! Service like no other I have already referred several people to him! More
by Ndavis
Employees Worked With
