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Heritage Ford

South Burlington, VT

4.9
1,955 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,955 reviews

April 16, 2021

This was a great experience. Everyone we dealt with was friendly, caring and honest. It was a stressful situation for us since our car broke down when we were out of state. These people made a tough situat More

by Edwardssusan192
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Clifford
Apr 19, 2021 -

Heritage Ford responded

Susan, Thank you for taking the time to share your feedback - We were sorry to hear about your car troubles while you were on vacation, but we are also glad to hear that our staff was able to help you and your husband make the best out of a difficult situation, We are glad to hear that you are enjoying your new Bronco! Safe travels home!

April 15, 2021

Charlie was great! He was able to work with me to get me the exact truck I wanted, and at a fabulous price. They went out of their way to get me the best financing and even made sure i was taking advantage More

by Kris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abby, Abigail Heck
Apr 16, 2021 -

Heritage Ford responded

Kris, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Charlie and all our team to both bring home and care for your Ford! We look forward to seeing you in the service department for your next scheduled maintenance visit, Until then, safe travels!

April 14, 2021

Areg really went above and beyond to make my buying experience enjoyable. Great customer service and I couldn’t be more pleased with the effort he put into my sale. More

by Danielle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Areg Muradian
Apr 15, 2021 -

Heritage Ford responded

Danielle, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Areg to shop for your new vehicle, and that everything went so smoothly for you! We look forward to seeing you in the service department for your first scheduled maintenance visit, ' Until then, safe travels!

April 12, 2021

Areg was a huge help and made the whole process super easy! I just bought my first car and was super grateful he was there to help!! More

by Medanweber
Recommend Dealer
Yes
Employees Worked With
Areg Muradian
Apr 13, 2021 -

Heritage Ford responded

Thank you for taking the time to share your feedback, and congratulations on your first car! We are so glad to hear that you enjoyed working with Areg, and that he was able to make sure that they experience was a smooth one for you. We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Ford!

April 11, 2021

Charlie was very kind and caring of our needs. He wanted to get me in the right vehicle and I appreciate that. Working with me every step of the way to make sure I was comfortable and happy. Thanks for ever More

by David.pinette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Heritage Ford responded

David, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Charlie, and that he was able to help you find the perfect new Ford to fit all your needs! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Ford!

April 10, 2021

Heritage Ford and our sales rep, Jake Dwinell, were very good to work with. Extremely knowledgeable, friendly, respectful, and not pushy. Got a good trade in price for my care and received a good deal on More

by tip5
Recommend Dealer
Yes
Employees Worked With
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abigail Heck
Apr 12, 2021 -

Heritage Ford responded

Thank you for taking the time to share your feedback, and congratulations on your new Ford! We are so glad to hear that you enjoyed working with Jake, and that everything went smoothly for you. We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels!

April 08, 2021

Very friendly staff, not pushy at all. Found a great car for a good price, and gave me a good price on my trade-in More

by griffinpaulmoran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!

April 07, 2021

I just bought out a leased vehicle with a loan from a local credit union. Celeste assisted me with the process and all the paper work which made the transaction seamless and quick. That assistance was More

by debwit1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Heritage Ford responded

Deb, Thank you for taking the time to share your feedback - We are so glad to hear that you have continued to enjoy working with Celeste, and that she was able to make navigating the buy-out and lease experience a smooth one for you. We look forward to seeing you in the service department for your next scheduled maintenance visit, Until then, safe travels!

April 07, 2021

Areg and Theresa were great, made the process as painless as possible. I'm not crazy about the car buying process so it was much appreciated. Even though vehicles are selling like hotcakes right now they sti More

by skimmer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Areg Muradian
Apr 12, 2021 -

Heritage Ford responded

Skimmer, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Areg and Theresa to shop for and bring home your new Ford, and that they were able to make sure everything went smoothly for you! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels!

April 07, 2021

My entire experience at Heritage Ford was a very positive one. The dealership has a pleasant vibe. I worked with Areg over two days to shop and purchase a new car. He is very professional and knowledgeable a More

by lisa-duffy
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Areg Muradian
Apr 12, 2021 -

Heritage Ford responded

Lisa, Thank you for taking the time to share your feedback, and for your kind words for both Areg and Celeste! We are so glad to hear that you enjoyed working with them to shop for and bring home your new Ford, and that everything went smoothly for you. We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels!

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