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Heritage Ford

South Burlington, VT

4.9
1,939 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,939 reviews

January 25, 2021

They are friendly, they pay attention to detail, and they make sure you are getting everything you want at the price point you want. I will definitely be coming to heritage Ford for my next truck. More

by Samantha Allen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abigail Heck
Jan 26, 2021 -

Heritage Ford responded

Samantha, Thank you for taking the time to share your feedback- We are pleased to hear that you enjoyed working with Bill, Jake, Abby and all of our staff, and that they were able to help you find the perfect new Ford! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Ford!

January 25, 2021

My experience at Heritage Ford was excellent. Bill was very knowledgeable and was definitely not “High pressure” when it came to negotiating the price of the Bronco Sport I bought. The whole process went More

by Dave K
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Heritage Ford responded

Dave, Thank you for taking the time to share your feedback, and for the kind words for our staff. Congratulations on your new Bronco! We are pleased to hear that Bill, Theresa and our staff were able to make sure that bringing it home was a smooth and enjoyed experience for you. We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Bronco!

January 12, 2021

Great experience. Easy to work with and helped me find the vehicle I was looking for. Good communication and response to follow up questions. Highly recommended if in the market for a Ford. More

by Dave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2021 -

Heritage Ford responded

Dave, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Bill to shop for your new Ford! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels!

January 11, 2021

Wonderful buying experience, made better by our Product Specialist Nikki Louison. Nikki was professional, knowledgable, beyond accommodating to my family, and me; great overall experience. More

by chiliandhustle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikki Louison
Jan 12, 2021 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Nikki to shop for your new Ford, and that the process went smoothly for you. We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels!

January 11, 2021

Areg was a pleasure to work with. He was kind, friendly, and extremely helpful. If I ever purchase another vehicle it would be with Areg. More

by Kris.Remillard510
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Theresa Moss, Areg Muradian
Jan 12, 2021 -

Heritage Ford responded

Kris, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Areg to shop for your new Ford, and we are glad to hear that the process went so smoothly for you! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Ford!

January 05, 2021

Nikki and Marc were amazing! We walked into Ford looking for a used car big enough & safe enough for a family of 4. We landed upon the Explorer, but the one on their inventory page lacked a few of the featu More

by AlyssaP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Halliday
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nikki Louison
Jan 05, 2021 -

Heritage Ford responded

Alyssa, Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Nikki and Marc, and that they were able to help you find the perfect Explorer for your family! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Explorer!

January 02, 2021

I submitted an online inquiry and soon after I was contacted in order to schedule an appointment. I was able to easily get an appointment that met my schedule. Upon arrival Nikki already had the More

by Pamela
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nikki Louison
Jan 04, 2021 -

Heritage Ford responded

Pamela, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Nikki to shop for and bring home your new Ford, and that everything went so smoothly for you! We look forward to seeing you for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Toyota!

January 02, 2021

The last time I was there was in 2005 when I bought a new 2005 f-150 Lariat super crew. A couple of days ago I went there and bought a 2018 f-150 XL crew cab. Areg was very helpful and great to work with. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Moss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abigail Heck, Areg Muradian
Jan 04, 2021 -

Heritage Ford responded

Mike, Thank you for taking the time to share your feedback, and congratulations on your new F-150! We are pleased to hear that you enjoyed working with Areg and our staff to shop for and bring home your new truck. We look forward to seeing you for your first scheduled maintenance visit, Until then, safe travels!

January 01, 2021

I was sold a used truck at a fair price. When I looked over the truck it had not been detailed. I saw 2 rust spots that Heritage agreed to take care of. After I was finally able to pick up my truck, (that More

by Coach Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike LeClerc, Turner Ede
December 29, 2020

Great guy to work with. Called me after I did an email request and was very willing to get down to business sell a truck. More

by crcoffey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2020 -

Heritage Ford responded

Cory, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Charlie to shop for your new Ford! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Ford!

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