Back

Heritage Ford

South Burlington, VT

4.9
1,909 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
Contact Dealership

1600 Shelburne Rd.

South Burlington, VT

05403

Directions

By Type

Showing 1,909 reviews

November 15, 2020

Always a good experience at Heritage Ford. Service was scheduled for an oil change and rotate winter tires on my 2019 F-150. Gary noticed I was due for inspection as well as replacing the in cabin air fil More

by HeritageCustVt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Graham
Nov 16, 2020 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are glad to hear that you have enjoyed working with Gary and our staff during your visits to our service department, and that your recent visit went smoothly! We look forward to seeing you again, Until then, safe travels!

November 15, 2020

Nikki was great! She was very friendly and personable! She got the answers to all my questions! I am loving my Escape! I’d highly recommend her! More

by erinl.fregeau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Bettinger (via email), Nikki Louison
Nov 16, 2020 -

Heritage Ford responded

Erin, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Nikki to shop for your new Escape, and that you are already enjoying it! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels!

November 14, 2020

Ten years ago I was introduced to Charlie Moriarty at Heritage Ford! He sold me a 2010 Ford Fusion, a great car that I enjoyed for 10 years. A few years ago I introduced my husband to Charlie and he boug More

by Karen Lynch-Harmon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Moriarty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2020 -

Heritage Ford responded

Karen, Thank you for taking the time to share your feedback - We are so glad to hear that you and your family have enjoyed working with Charlie over the last 10 years, and truly appreciate your loyalty to him, and to Heritage Ford. We are pleased to hear that he made bringing home your newest Ford an equally enjoyable experience! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels!

November 13, 2020

Bill LaBonte was excellent to deal with. This was our first time purchase from Heritage Ford and the service was excellent. Everyone was respectful and very nice. Bill was patient and able to show me h More

by dknitterof5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2020 -

Heritage Ford responded

Thank you for taking the time to share your feedback, and welcome to The H-Team! We are so glad to hear that you enjoyed working with Bill and Abby to shop for and bring home your new Ford, and that they were able to make the process a smooth one. We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Ford!

November 13, 2020

Jake did an excellent job of figuring out my needs. I didn't end up buying from Jake this time around, but I would definitely reach out to him in the future. Overall a great experience! More

by s1eve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2020 -

Heritage Ford responded

Steve, Thank you for taking the time to share your feedback - We are sorry to hear that you weren't able to find the right Ford this time, but are glad to hear you enjoyed working with Jake. We look forward to seeing you in the future! In the mean time, please feel free to let us know if we can help with any of your automotive needs, Safe travels!

November 09, 2020

Very quick to accommodate and help. My first time with Ford, I told him a price goal and vehicle types, and he quickly and assuredly helped me out. Never stressed to me about anything and he worked fast a More

by Ctr10fld1
Recommend Dealer
Yes
Employees Worked With
Turner Ede
Nov 09, 2020 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are so pleased to hear that you enjoyed working with Turner to shop for your new Ford, and that he was able to help you find the vehicle of your dreams! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels!

November 07, 2020

Overall the service was excellent. However, was not able set up the appointment on my phone and did not get factory replacement wiper blades when requested. Yes I was not charged anything for them but I ne More

by Guinness
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike LeClerc, Gary Graham, Shawn Clifford, Ryan Morriseau
Nov 09, 2020 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are glad to hear that your overall experience with our service staff was a good one. We do apologize that your replacement wiper blades were missed, however we understand that a member of our staff will be delivering a new set to you soon! Thank you again for your feedback, and we look forward to seeing you for your next scheduled maintenance visit!

November 05, 2020

This was my first time working with Heritage Ford. Areg took care of me and was great to work with. I have always disliked going to dealers because of the pressure you sometimes receive to buy something he More

by ded862
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Areg Muradian
Nov 05, 2020 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Areg to shop for your new Ford, and that he was able to make bringing it home a smooth and enjoyable experience for you. We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Ford!

November 01, 2020

I work with Heritage Ford dealership for many years. I work with Heritage Ford dealership for many years. Although I’ve had three Lincolns Most of my service is done with heritage because the closest More

by Lloyd LaCasse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
Nov 02, 2020 -

Heritage Ford responded

Lloyd, Thank you for taking the time to share your feedback, and for continuing to service your Lincoln with Heritage Ford over the years. We are pleased to hear that you have enjoyed working with our staff. We look forward to seeing you for your next scheduled maintenance visit, Until then, safe travels!

November 01, 2020

Good selection, straight forward and knowledgeable salesperson, Dylan. Vehicle was delivered as promised and I was happy with the entire transaction. I would definitely purchase another vehicle fro More

by eric
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan Krause
Nov 02, 2020 -

Heritage Ford responded

Eric, Thank you for taking the time to share your feedback - We are pleased to hear that you enjoyed working with Dylan to shop for your new Ford, and that he was able to ensure you a smooth and pleasant experience. We look forward to seeing you for your first scheduled maintenance visit, Until then, safe travels and enjoy your new Ford!

...
87
...