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Heritage Ford

South Burlington, VT

4.9
1,909 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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1600 Shelburne Rd.

South Burlington, VT

05403

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Showing 1,909 reviews

September 18, 2020

Excellent dealership and Nicco was the best salesman I have encountered yet. He was very interested in exactly what vehicle I was looking for and made sure to let me know the differences between the diffe More

by raschwartz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nico Tripp
Sep 18, 2020 -

Heritage Ford responded

Thank you for taking the time to share your feedback from working with Nico! We are pleased to hear that he was able to make shopping for your new Ford an enjoyable experience, and that together you found the right vehicle to fit all your needs. We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels!

September 18, 2020

Nikki was the BEST! Friendly and knowledgeable! Unbeknownst to us, she came in on her day off to meet with us and stayed with us from test drive to finishing the financing! More

by Tiangger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nikki Louison
Sep 18, 2020 -

Heritage Ford responded

Thank you for taking the time to share your feedback, and for your kind words. We are so glad to hear that you enjoyed working with Nikki, and that she was able to make your experience shopping for a new Ford an enjoyable one! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels!

September 16, 2020

drop off and pickup on time. no surprises. Service call - product issue, not dealership issue. Received call when service was completed. Again - no surprises to worry about. More

by uxcski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Morriseau
Sep 17, 2020 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are pleased to hear that your recent visit to the service department went smoothly! We look forward to seeing you for your next scheduled appointment, Until then, safe travels!

September 16, 2020

My service was excellent as always. When I called to make my appointment the women I spoke to was pleasant and professional, she was able to get me in when my schedule allowed. The service on my car was exce More

by g_m_bushey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Morriseau
Sep 17, 2020 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are pleased to hear that our staff was able to find an appointment to fit your schedule, and that everything went smoothly while you were here. We look forward to seeing you again for your next scheduled visit, Until then, safe travels!

September 10, 2020

Turner helped us understand all the details on the different F-150 (really easy to get lost) he was of great advice without putting any pressure on us to buy. If you want to deal with someone that kn More

by Shardy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Turner Ede
Sep 11, 2020 -

Heritage Ford responded

Thank you for taking the time to share your feedback - We are pleased to hear that Turner helped navigate the ins and outs of the new F-150 for you, and helped you arrive at the best one for your needs! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, enjoy your new truck, and safe travels!

September 10, 2020

Jake was very helpful and courteous when it came to valuing my trade in and putting together a deal that worked for me. The whole process was quick and easy. More

by Lamsonadam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste DesRosiers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Dwinell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2020 -

Heritage Ford responded

Adam, Thank you for taking the time to share your feedback - We are pleased to hear that Jake was able to make shopping for your new Ford a smooth and enjoyable experience for you. We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels!

September 08, 2020

Areg did a fantastic job to close the sale of 2018 F150s. He adjusted quickly to our short notice and ensured a window chip and interior issue was corrected. I appreciated he didn’t waste our time and dealt More

by JMBVT
Recommend Dealer
Yes
Employees Worked With
Abigail Heck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Areg Muradian
Sep 08, 2020 -

Heritage Ford responded

Thank you for taking the time to share your feedback! We are pleased to hear that Areg was able to help make your shopping experience an enjoyable one, and that he made sure that everything went smoothly for you. We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, enjoy your new F-150, and safe travels!

September 07, 2020

Dave is an awesome salesman! He has sold/ leased many, many cars with my mom as well. He is never pushy and really cares about what YOU want in a vehicle! He dealt with me being so picky(: I would recomme More

by BoisvertB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Sturgeon
Sep 08, 2020 -

Heritage Ford responded

Thank you for taking the time to share your feedback and your kind words - We are pleased to hear that you enjoyed working with Dave to find your new Ford, and that together you were able to find the right one! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, enjoy your new Ford and safe travels!

August 31, 2020

Nico was great to work with. I felt he was honest and didn't try to talk me into a sale just to make a sale. We came in to look at a pre-owned truck but found out the person who test drove it just before More

by sunshinevt23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nico Tripp
Sep 01, 2020 -

Heritage Ford responded

Thank you for taking the time to share your feedback! We are pleased to hear that you enjoyed working with Nico while you shopped for a new truck. We are sorry to hear that the one that brought you in got away, but are glad to hear that you found another one to your liking while you were here! We look forward to seeing you in the service department for your first scheduled maintenance visit, Until then, safe travels!

August 29, 2020

Came in for regular servicing, and to get new tires put on. Got a call from the service department on my way home, and the rep pointed out that my brakes needed to be replaced too (I had noticed they were More

by mglassmoyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
Aug 31, 2020 -

Heritage Ford responded

Thank you for taking the time to share your feedback, and for the kind words! We are pleased to hear that your visit to our service department went smoothly, and that after your new brakes, your vehicle is feeling as good as new. We look forward to seeing you for your next scheduled maintenance visit, Until then, safe travels!

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