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Heritage Ford
South Burlington, VT
1,919 Reviews
Heritage Ford is the Champlain Valley's home for quality new and certified used Ford vehicles, as well as used vehicles of all makes and models. We have been serving customers in Burlington, Shelburne, Essex, Colchester, St. Albans, and Montpelier since 1994, and since then we have committed ourselves to providing a quality experience to you, our customer.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 1,919 reviews
February 16, 2020
While getting my SYNC 3 upgraded the technician took the free time during the uploading to check my tire depth and brakes pads at no extra charge. free time during the uploading to check my tire depth and brakes pads at no extra charge. More
by Johns escape
Employees Worked With
Shawn Clifford
January 27, 2020
First Time Buyer As a first time buyer, I was a little intimidated at first but was quickly relaxed and had a no-frills, honest discussion about buying a truck. I felt As a first time buyer, I was a little intimidated at first but was quickly relaxed and had a no-frills, honest discussion about buying a truck. I felt comfortable and that I had people looking to get me a deal within my parameters, nothing more or less. Bill had sold my father, my brother and I all of our Ford F-150's, would highly recommend him and the Heritage Team. More
by Welder2
Employees Worked With
January 22, 2020
Buy from Charlie! Charlie is an exceptional salesman. In the two days I went to compare options, he was busy juggling multiple clients but made time for all of us. Unli Charlie is an exceptional salesman. In the two days I went to compare options, he was busy juggling multiple clients but made time for all of us. Unlike most dealers, he was never pushy and went out of his way to make sure I got what I was looking for. I would recommend Charlie to anyone looking for a new Ford, as he was incredibly knowledgeable on all the different F-150 options, packages & pricing. I hope he'll still be there for the next truck! More
by Jon P
January 18, 2020
This is the second vehicle we have purchased through Heritage this year! Shopping for a vehicle is never the most fun but they make it as easy and stress free as possible. The follow up and efficiently Heritage this year! Shopping for a vehicle is never the most fun but they make it as easy and stress free as possible. The follow up and efficiently are both outstanding and they offer a very fair price for your trade in. From the moment you walk in you are greeted and asked if you would like a drink, to working with the sales team (both Bill and Turner were great), to signing your financial documentation with Steve in the back... the experience was smooth and easy. We highly recommend the Heritage Team For their well managed company and friendly/honest employees. More
by Brandyahill123
January 13, 2020
It was a pleasure to deal with Jacob Dwinell at Heritage Ford. He was very pleasant and knowledgeable. I would recommend this dealership to anyone. Ford. He was very pleasant and knowledgeable. I would recommend this dealership to anyone. More
by KC
January 12, 2020
Chris Nemes listened to my story about how much I dislike buying new cars and followed through to a successful resolution! This was the easiest time I’ve ever had! Thank you Chris! buying new cars and followed through to a successful resolution! This was the easiest time I’ve ever had! Thank you Chris! More
by mmeadvt
January 11, 2020
Thank You Heritage Team! Jacob Dwinell and the team did a great job getting me in my new Ford F150. I searched 5 dealerships and multiple websites, Heritage had the right truc Jacob Dwinell and the team did a great job getting me in my new Ford F150. I searched 5 dealerships and multiple websites, Heritage had the right truck for me at the right price after a month long search/decision. Buying a new truck is a big deal, and I am glad there are salesmen like Jacob to help guide you through the process. His demeanor and effort he puts in really shows in his work as a salesmen. I look forward to driving back to Heritage yearly for my Vermont state inspection in my F150. More
by AF-VT
January 10, 2020
Best experience ever buying a new vehicle ever! As always we had a great experience buying a new or used vehicle from Heritage Ford. Charlie Moriarty was great to work with on buying my new Ford Ed As always we had a great experience buying a new or used vehicle from Heritage Ford. Charlie Moriarty was great to work with on buying my new Ford Edge. Not only he got to the monthly payment that we budget for he also got us a great trade in price on my 2011 Toyota Sienna. I defiantly have no complaints at all! Thank you Charlie! I love my new Ford Edge. More
by Rae K
