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Heritage Ford - Service Center

South Burlington, VT

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369 Reviews

369 Reviews of Heritage Ford - Service Center

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March 03, 2020

Called to schedule an oil change and tire rotation. Got Called to schedule an oil change and tire rotation. Got an appointment for the next day. Showed up, was greeted by Shawn, and he suggested I also com More

by norm.mcelvany
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
Mar 04, 2020 -

Heritage Ford responded

Thank you for taking your vehicle to us for service. We appreciate your business. Robert Walker Customer Relations Specialist Heritage Automotive Group P: 802-542-8094 E: customerservice@heritagevt.com

March 03, 2020

Bill Labonte was amazing, he was super friendly, understanding and gave his best advice. We weren’t able to get into a new car today but when we can, we will definitely be coming here again More

by kelsey.davis24
Recommend Dealer
Yes
Employees Worked With
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2020 -

Heritage Ford responded

Glad to hear Bill was able to help you. We look forward to working with you in the future! Robert Walker Customer Relations Specialist Heritage Automotive Group P: 802-542-8094 E: customerservice@heritagevt.com

February 27, 2020

Friendly service staff that understood the problem I was experiencing and immediately tok the car in for service. The car was inspected for any problems and the service folks called me back to let me know More

by domdi
Recommend Dealer
Yes
Employees Worked With
Gary Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2020 -

Heritage Ford responded

Great, I am glad that we could get it right in and fixed. Nice to have that worry off your mind. Thank you for sharing. Robert Walker Customer Relations Specialist Heritage Automotive Group P: 802-542-8094 E: customerservice@heritagevt.com

February 23, 2020

Service people helpful and friendly … nice place to wait for service to be completed. Everything always checked for potential repairs needed in the future or this time' More

by patmwhite
Recommend Dealer
Yes
Employees Worked With
Gary Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2020 -

Heritage Ford responded

Nice to hear you had a pleasant visit. We appreciate your business. Robert Walker Customer Relations Specialist Heritage Automotive Group P: 802-542-8094 E: customerservice@heritagevt.com

February 20, 2020

Great service in a timely manner. Looks over the whole vehicle, not just what you asked for. Group of friendly people waiting to serve you. More

by Adams123187
Recommend Dealer
Yes
Employees Worked With
Gary Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2020 -

Heritage Ford responded

Thank you for sharing your experience! We appreciate your business. Robert Walker Customer Relations Specialist Heritage Automotive Group P: 802-542-8094 E: customerservice@heritagevt.com

February 14, 2020

I highly recommend Heritage Ford. The service is excellent. Rob is awesome to deal with. All of the service people are great to deal with. More

by LB
Recommend Dealer
Yes
Employees Worked With
Rob Iandoli
Feb 17, 2020 -

Heritage Ford responded

Thank you for the kind praise of our service people. They are happy to help you out. Robert Walker Customer Relations Specialist Heritage Automotive Group P: 802-542-8094 E: customerservice@heritagevt.com

February 04, 2020

Great service took care of all my recalls and had the truck back in a timely manor The shuttle service was a great experience as well. More

by Hawkclean
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
Feb 05, 2020 -

Heritage Ford responded

Thank you for taking the time to share your service experience. We appreciate the great review. Robert Walker Customer Relations Specialist Heritage Automotive Group P: 802-542-8094 E: customerservice@heritagevt.com

November 19, 2019

The dealership is overall a pleasant, friendly, neat and clean establishment. All employees are friendly and very helpful. Best of all i believe is the service dept which by far outdoes most of all others I More

by Iri26641
Recommend Dealer
Yes
Employees Worked With
Gary Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill LaBonte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Tobin, Ryan Morriseau
Dec 10, 2019 -

Heritage Ford responded

That's so nice to hear! We appreciate your kind words about our service department. Thank you for choosing Heritage Ford! Nora Krom Customer Relations Specialist Heritage Automotive Group

October 08, 2019

Attentive service, friendly and prompt. Waited no longer than they told me it would be. Have had other vehicles serviced there. Always professional and quality service. More

by TG
Recommend Dealer
Yes
Employees Worked With
Shawn Clifford
Oct 24, 2019 -

Heritage Ford responded

TG, Glad you had such a good visit to our service department! Thank you for posting. We appreciate your business. Nora Krom Customer Relations Specialist Heritage Automotive Group

September 18, 2019

Excellent customer handling Employees nature is very helpful and they go beyond to get value to their customers. I'm glad that I am in safe hands. Thank you More

by Ashok
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Morriseau
Sep 18, 2019 -

Heritage Ford responded

Ashok, Thank you for your kind words about our team! It's wonderful that you received such excellent service. We appreciate you sharing your thoughts! Nora Krom Customer Relations Specialist Heritage Automotive Group

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