Heritage GMC Buick
Rockwall, TX
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Alfredo is a great person and a great sales representative. it was a wonderful experience to buy a car from Alfredo and Heritage GMC Buick. representative. it was a wonderful experience to buy a car from Alfredo and Heritage GMC Buick. More
John Anthony was not very helpful when I brought my Buick Enclave in for an unknown problem. I happened to be traveling through the area on my way to visit my daughter and experienced some problems with my Enclave in for an unknown problem. I happened to be traveling through the area on my way to visit my daughter and experienced some problems with my vehicle. I made an appointment and dropped it off early on Monday since that was they only time I was able to get a ride. I was on a time crunch and told John that when I dropped the car off. I did not hear from anyone about my vehicle by mid day Tuesday so called. They had no information for me. I called again on Wednesday when I still did not hear from any one. I was told by John that the tech doesn't get in until 9:00 and he did not know anything. I was really upset and said I should have something and said something about trust. He got really upset and told me he was an honest person and if I did trust him I should just go in and pick up my car then. I was shocked to have someone talk to me that way and decided to keep quiet. He did call me later in the morning to tell me what was wrong with my car and that it would be ready for pick up by 1:30. I picked it up and left. I would NEVER go back to that dealership as I do not feel they are customer service focused. Although I do not live in Texas any longer, I did purchase my vehicle from them.. More
Thanks for correcting tire inflation display issue and repairing my tire. What’s so overwhelming is that my wife brought my truck in for repair and you guys found a nail in my truck tire and fixed it for repairing my tire. What’s so overwhelming is that my wife brought my truck in for repair and you guys found a nail in my truck tire and fixed it for free! I really appreciate your professionalism in caring for my main means of transportation. With the change of weather [cold/rain] you guys make me feel “stress free” every time I visit the Heritage I30 service department. Respectfully, Tommy Alberson More
Just recently purchased my 2nd Yukon from Mario and Heritage. Always a great experience and Mario makes it extra fun! Always a fair price! Actually the BEST price on a 2021 Yukon in the DFW area!! Don’ Heritage. Always a great experience and Mario makes it extra fun! Always a fair price! Actually the BEST price on a 2021 Yukon in the DFW area!! Don’t miss out! The free oil changes are also a bonus!!! More
Quentin DeRossett,Thank you for your help in making our Quentin DeRossett, Thank you for your help in making our vehicle purchase experience, a great one. You stepping in and assisting the service team wa Quentin DeRossett, Thank you for your help in making our vehicle purchase experience, a great one. You stepping in and assisting the service team was a testament to your post dedication to your customers. Quite often in my past experiences, Sales detach themselves once the car is sold. But the fact that you stuck with our situation to see it to resolution speaks volumes about your integrity as an industry professional. Thank you and see you in 2022 when its time for our next vehicle purchase for our son. Lamonte and Rebecca Ford More
I started using the service department at this dealership because I wasn't happy with the service I received at the dealership in Greenville where I bought my truck. Service department at Heritage is absolut because I wasn't happy with the service I received at the dealership in Greenville where I bought my truck. Service department at Heritage is absolutely the best out there. While getting service I was looking at new trucks. Julio came out and answered all my questions and was not pushy at all. So, when I was ready, I went to see him for my next purchase. I purchased two vehicles from here. Julio was courteous, friendly and I was in and out in a timely manner. BEST BUYING EXPERIENCE EVER. I tend to buy vehicles every two years or so. I will never go anywhere else now. Heritage has a life time customer. More
I have purchased several vehicles from them and always use their service department. From the sales staff to the service department, I always have had a great experience. use their service department. From the sales staff to the service department, I always have had a great experience. More