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Heritage GMC Buick
Rockwall, TX
652 Reviews
Heritage GMC Buick is a Dallas area dealer located in Rockwall, Texas.
We buy and sell quality used cars, trucks and SUVs and we sell new GMC and Buick cars, trucks and SUVs and GM parts and accessories. We service and repair all Buick, GMC, Pontiac and most GM models.
We're just 10 miles east of Dallas!! Visit us today and take a look at our huge selection of GMC, Buick and Pontiac vehicles at your Terrell GMC Buick car dealership in Rockwall, TX. Our friendly and super knowledgable staff will assist you with a stress free vehicle buying experience.
At Heritage GMC Buick, we do things differently. We're locally owned and as members of your community, we feel deeply that upholding our hometown values serves all of us better.
We "promise" to treat you the way we want to be treated when we make a major purchase. We want you to "feel like a CUSTOMER" and actually "ENJOY the experience" when you do business with Heritage GMC Buick. You can expect prompt, friendly, courteous and competent service that keeps our customers consistently coming back and referring their family and friends to us for both Sales and Service.
We look forward to working with you and your family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 652 reviews
April 28, 2024
Waited almost 2 hours for oil change and change sensor on one tire. Went to inquire about the wait and shortly after that, my car was complete. I noticed customers who came after me were leaving before me. one tire. Went to inquire about the wait and shortly after that, my car was complete. I noticed customers who came after me were leaving before me. After paying almost $300, it would have been a courtesy to rinse the black dust from my tires. I thought Dealerships wash customers vehicles after they are serviced. More
by Sandy
Employees Worked With
April 28, 2024
Great service, easy in and out, good good good good good good good good good good good good good More
by rmejia.25
Verified CustomerEmployees Worked With
April 27, 2024
Took wayyyyyy too long, service could have been a lot better. We were dealt with several delays. better. We were dealt with several delays. More
by CEVA1234
April 23, 2024
This dealership went above and beyond to help with alignment issues. I could not be happier with there service. alignment issues. I could not be happier with there service. More
by LUISD._1990
Employees Worked With
April 22, 2024
I went in for a scheduled oil change and tire rotation. All of my past appointments have been great but also free as part of my three year courtesy maintenance plan. The service went quicker than normal an All of my past appointments have been great but also free as part of my three year courtesy maintenance plan. The service went quicker than normal and I have pay which was no problem. I signed the paperwork and left the dealership as I was driving, I noticed the air levels in my tires had not changed. My front driver’s side tire had been at 30psi and the other three tires were at 35. I had been meaning to put air in the low tire but didn’t because I knew I had a scheduled service. The same tire which was in the same position and had not been rotated nor aired up. I turned around and went back to the dealership and they fixed the issue. It should not have taken two trips to the dealership to get this done! More
by WALTERDUNN98
Employees Worked With
April 21, 2024
Friendly fast service, made sure I understood the job provided. Answered my questions about another issues I’m having. provided. Answered my questions about another issues I’m having. More
by TNT0
April 21, 2024
I hate buying new vehicles. This was the best experience I have very had. No pressure at all. They encouraged us to take the vehicle home and drive it. After we bought it, we h This was the best experience I have very had. No pressure at all. They encouraged us to take the vehicle home and drive it. After we bought it, we had problems with a bad battery. They hoped us with that. My only negative would be that the salesman didn’t call and check on how we were doing with the car afterwards. More
by rickldill
Employees Worked With
Lance Wester
April 19, 2024
It took a little longer than usual, but overall was good service. Thanks again. Shirley service. Thanks again. Shirley More
by grumpyseniors
Employees Worked With
April 18, 2024
I’m fixing to buy another one here with in the next few weeks looking forward to it weeks looking forward to it More
by RBUSCH4451
Employees Worked With
