Heritage GMC Buick - Service Center

Was informed I had a warranty get to the shop its another story! The guy I spoke with asked for my information and stated your tire is covered. I drive by multiple tire shops and go a day with riding around story! The guy I spoke with asked for my information and stated your tire is covered. I drive by multiple tire shops and go a day with riding around on a donut cause I work far. I get to the shop the next day and it’s now idk who told you that but the tired is not covered. The tire is damaged. Well no ish! Thats why I'm here to have it replaced under warranty! Its a brand new car and its popped! The guy was very rude! I left! More

We brought our vehicle in needing major repair, and Nathan Scott was friendly, honest, and made every effort to accommodate our needs. Thank you Heritage service department and Nathan in particular. Nathan Scott was friendly, honest, and made every effort to accommodate our needs. Thank you Heritage service department and Nathan in particular. More

got issues with my 2023 Yukon but would not let me use a loaner car but said they would have to keep my vehicle 2 to 3 day.. my 36000 miles coming up and i need these things fixed loaner car but said they would have to keep my vehicle 2 to 3 day.. my 36000 miles coming up and i need these things fixed More

Always helpful. Fast service and the waiting room is always stocked and clean. Gives me time to catch up on hgtv :) Fast service and the waiting room is always stocked and clean. Gives me time to catch up on hgtv :) More

My experience with the dealership. It was excellent, nice and polite. My experience with the dealership Excellent how else can you describe it loss for words i will always deal with th It was excellent, nice and polite. My experience with the dealership Excellent how else can you describe it loss for words i will always deal with them. When I trade my other vehicle in, I will go to them. More

Sam was and always is amazing. He is knowledgeable, respectful, and provides the best customer service. He is knowledgeable, respectful, and provides the best customer service. More

Nathan and Brad are top notch. Quality service on time and quick responses. I always appreciate on time and quick Quality service on time and quick responses. I always appreciate on time and quick More

Bad customer service via phone. Service doesn’t answer the phone. Receptionist keeps hanging up the phone. Service doesn’t answer the phone. Receptionist keeps hanging up the phone. More

Did not stop until they found the problem with my car. Thanks to Sam and the Mechanic Thanks to Sam and the Mechanic More

Service performed was spot on. However, the service/waiting area felt like a meat locker! Ot was TOO cold. However, the service/waiting area felt like a meat locker! Ot was TOO cold. More