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Heritage Honda Parkville
Baltimore, MD
2,961 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 2,961 reviews
September 03, 2020
Absolutely felt comfortable and at ease during the entire process. Sales associate Gary Burlage was great. Will return, definitely. Purchased AutoArmor, which was a plus, much needed. process. Sales associate Gary Burlage was great. Will return, definitely. Purchased AutoArmor, which was a plus, much needed. More
by Happy and Satisfied
Employees Worked With
Helpful September 03, 2020
I have purchased four vehicles from Heritage Honda Parkville, two in the last month and all from Gary Burlage. Each and every purchase with Gary has been wonderful. Working with the dealership gen Parkville, two in the last month and all from Gary Burlage. Each and every purchase with Gary has been wonderful. Working with the dealership generally has been a pleasure. Rest assured we will return when we need another vehicle. See Gary!!!! More
by michelegerman
September 01, 2020
I called Heritage Jeep and talked with my former sale person that I purchased a Jeep few years ago. I told Mr. Brian P that I was interested in buying a Honda Civic. He told me that Ms. Erin will be conn person that I purchased a Jeep few years ago. I told Mr. Brian P that I was interested in buying a Honda Civic. He told me that Ms. Erin will be connecting me. Less than 10 minutes, I received a phone called from Ms. Erin Natzke about my plans. I told her that I was looking for 2020 Honda Civic Sport Hatchback. She informed me that they have the vehicle that I was looking for. I stopped by Heritage Honda and met with Ms. Erin; she demonstrated great customer service skills and she assisted with the process of getting me into this vehicle. The process went well, and I came around with a brand-new Honda Civic Sport Hatchback. Thanks again Ms. Erin N for your support in the transaction. More
by Mr. M
September 01, 2020
Very well run, organized process. Greeted at the door, kept apprised of the steps in the process. All questions answered. No pressure. Recommend as a good place to purchase a vehicle. kept apprised of the steps in the process. All questions answered. No pressure. Recommend as a good place to purchase a vehicle. More
by alexafaraday
August 27, 2020
She is so nice Very beautiful very kind awesome and she was very helpful to us she was very kind to me she is so pretty Thank for helping me was very helpful to us she was very kind to me she is so pretty Thank for helping me More
by RAVINDER SINGH
Employees Worked With
August 26, 2020
Felt like we were treated as royalty throughout the process from initial contact to vehicle delivery, all virtually until taking delivery at dealership five days later! process from initial contact to vehicle delivery, all virtually until taking delivery at dealership five days later! More
by RichardY
August 25, 2020
Five stars to this dealer but 10 stars to ken Davis who was the man who helped me and my wife with everything ken Davis has a great attitude and customer service When i was on the phone with him I could te was the man who helped me and my wife with everything ken Davis has a great attitude and customer service When i was on the phone with him I could tell that he was willing to help me and he sure did i got out of there with my honda accord I really recommend ken davis if you ever visit this honda dealer More
by Cacere_0906
Employees Worked With
Ken Davis, Doug Mrockowski
August 25, 2020
I had an amazing experience with Erin when trading in my car. She helped me make sense of the trade in. Brian & Todd were great as well car. She helped me make sense of the trade in. Brian & Todd were great as well More
by briona91
August 24, 2020
I felt very comfortable talking with Gary Burlage. No pressure just conversations and Gary focusing on what I was looking for in a vehicle. Gary is a pleasure to talk with. pressure just conversations and Gary focusing on what I was looking for in a vehicle. Gary is a pleasure to talk with. More
by Chagy1224
August 23, 2020
Heritage Honda’s service department is top notch. From the initial call to set up an appointment to when the car was picked up, they were professional, courteous, thorough, and friendly. the initial call to set up an appointment to when the car was picked up, they were professional, courteous, thorough, and friendly. More
by Rick2
