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Heritage Honda Parkville
Baltimore, MD
3,304 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 3,304 reviews
April 21, 2021
The service rep was trying to convince me to get work done that was not needed stating it was overlooked. As a woman it really pissed me off because these guys try to get over, thinking you don’t know. done that was not needed stating it was overlooked. As a woman it really pissed me off because these guys try to get over, thinking you don’t know. More
by Hondadriver
Employees Worked With
Bill Maurath
April 21, 2021
Erin was great found what I was looking for and came in 9n her day off to help me. My only issue was the length of time waiting to finalize but I also realized they were busy. 9n her day off to help me. My only issue was the length of time waiting to finalize but I also realized they were busy. More
by Glenjohn10
Employees Worked With
April 21, 2021
Mohammad did an excellent job of taking care of our needs. He was very patient, respectful and professional in dealing with us. He was very knowledgeable and answered all our questions to our satisfact needs. He was very patient, respectful and professional in dealing with us. He was very knowledgeable and answered all our questions to our satisfaction. He made our visit to Heritage Honda worth it. GREAT JOB MOHAMMAD. More
by jesus4usfour
Employees Worked With
April 19, 2021
Heritage Honda, Parkville did an amazing job of taking care of me. Erin reached out to me about trading in my old Honda Civic in order to upgrade to a newer model. Not only was this process as pain-free a care of me. Erin reached out to me about trading in my old Honda Civic in order to upgrade to a newer model. Not only was this process as pain-free as buying a car can be, but the staff was there to help me through each step. They were happy to answer any questions I had. I ended up walking out of there with a new car in just a few hours with an incredibly affordable monthly payment. More
by tjacks56
April 19, 2021
Great place to do business, Robert was efficient and professional, kept me abreast of status and I’m comfortable that the dealership can continue to meet my needs professional, kept me abreast of status and I’m comfortable that the dealership can continue to meet my needs More
by Billmcgagh@live.com
Employees Worked With
Robert Wiggington
April 18, 2021
Dallas was nice and easy to work with answered all our questions. There was no pushing or games. He moved us through the process as quickly as he could. My only issue with the dealership (not with Dall questions. There was no pushing or games. He moved us through the process as quickly as he could. My only issue with the dealership (not with Dallas) is the time it takes to go through the purchase of a car once you made a decision, but I know that is really the same no matter where you go. More
by tjimmerman
Employees Worked With
April 17, 2021
Rob Koski the service advisor that attended to me was very professional, listened to me while I talked, even when I told him of my fear of bringing my car over to the center, he assured me that all would very professional, listened to me while I talked, even when I told him of my fear of bringing my car over to the center, he assured me that all would be well and taken care of. That made me feel so safe and secured that my car was under good hands. Thank you Rob More
by chiaustins
Employees Worked With
Rob Koski
April 17, 2021
Service takes the time to understand your issues and the works to achieve total Customer satisfaction. Erin was great in customer service and following up! works to achieve total Customer satisfaction. Erin was great in customer service and following up! More
by Annapolitan
Employees Worked With
Erin Lober
April 15, 2021
Erin was one of the best salepersons I've ever met. Very kind and professional. She made my experience one for the books! I'll be back! kind and professional. She made my experience one for the books! I'll be back! More
by Tina
Employees Worked With
April 14, 2021
People are nice & professional. However, it was my second trip in less than a week. Made an appointment for tires, but when I got there none were in stock. Had to return after they were ordered. Someo second trip in less than a week. Made an appointment for tires, but when I got there none were in stock. Had to return after they were ordered. Someone should have checked prior to appointment. Wait time was long. More
by Ace
Employees Worked With
Bill Maurath
