Heritage Honda Parkville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Andy was very personable and got us what we needed We were looking for a trade up into a lower payment. Andy listened and provided exceptional customer service. We would highly recommend him for your n We were looking for a trade up into a lower payment. Andy listened and provided exceptional customer service. We would highly recommend him for your next purchase or lease. More
Representatives were courteous, helpful and prompt from the first contact to the end of the transaction. With a previous car I would take it to another company and I DID like that they automatically vacuum the first contact to the end of the transaction. With a previous car I would take it to another company and I DID like that they automatically vacuumed the inside of your car! HINT! HINT!! More
Service advisor was outstanding and service was completed an hour ahead of the estimated time given. Very happy with my experience at this service center. an hour ahead of the estimated time given. Very happy with my experience at this service center. More
Ed Jones from Service was extremely helpful and was very responsive to our multiple questions and follow up calls. We couldn’t have asked for better customer service. responsive to our multiple questions and follow up calls. We couldn’t have asked for better customer service. More
Heritage Honda - Parkville Garrett Powell in the service department has excellent customer service skills. I called to make an appointment and was in and out in no time. My car is running smoothly. department has excellent customer service skills. I called to make an appointment and was in and out in no time. My car is running smoothly. More
We had great service and were well taken care of. We set an appointment and were received right away as well as informed of potential issues arising with the car. an appointment and were received right away as well as informed of potential issues arising with the car. More
Excellent service, courteous, knowledgeable. All my service had been done there even though their are Honda dealerships closer to me. A big shout out to Jeff for staying late and helping get my servi service had been done there even though their are Honda dealerships closer to me. A big shout out to Jeff for staying late and helping get my service all lined up for the next day and keeping me up to date on the repairs needed. More
Great service! Mr. Ed Jones was my service technician for my last visit. Everything went very smoothly. He answered all of my questions and took the time to explai Mr. Ed Jones was my service technician for my last visit. Everything went very smoothly. He answered all of my questions and took the time to explain what was needed and why. He was very nice and understanding. I've always had good service with Heritage Parkville More
The staff at this dealership are very kind, friendly, and caring. As a woman, I do not feel nervous about taking my car in for service and having someone take advantage of me. They are always very profession caring. As a woman, I do not feel nervous about taking my car in for service and having someone take advantage of me. They are always very professional. I am a happy customer. More
Awesome You guys always got the parts I need and if you don’t you order to have next day. The price for service or parts is better then most of the competitor You guys always got the parts I need and if you don’t you order to have next day. The price for service or parts is better then most of the competitors. Great store perfect location right off the highway can’t miss it.... More