Heritage Honda Parkville

Kyshawn was a terrific salesman from start to finish. He took us on a thorough test drive, explained all the features of the car and gave us multiple offers to consider. He was also extremely helpful w He took us on a thorough test drive, explained all the features of the car and gave us multiple offers to consider. He was also extremely helpful with securing the deal we wanted for the car. He was patient and thorough and made the typically horrifying experience of buying a car much more pleasant. Definitely go here to buy your next Honda and ask for Kyshawn! More

Kyshawn has been great to work with and ensured we got the best deal on our new Honda. Highly the best deal on our new Honda. Highly More

The service department at Heritage Honda Parkville has been responsible, reliable, and relatable. I had the unfortunate chance of receiving a faulty oil filter during an oil change. Although the experienc been responsible, reliable, and relatable. I had the unfortunate chance of receiving a faulty oil filter during an oil change. Although the experience of receiving the oil change was great, roughly 4-5 days after my oil change, my car stopped on the side of the road. I had it towed to another car service shop to get a second opinion on the cause of my engine stopping. It was found that my engine was “dry”, meaning there was no oil left. Confused and frustrated since I recently received an oil change at Heritage Honda Parkville, I called the Heritage Honda Parkville service desk to discuss this situation. Mr. Steve Berman, the service director, had my car towed from the other car service shop to Heritage Honda Parkville to investigate the situation further. Mr. Berman was transparent, relatable to the customer (me), and had great communication. He kept me updated throughout the entire process. He advocated on my behalf to American Honda Corporation and took full responsibility for the faulty oil filter that caused my engine failure. The Heritage Honda Parkville team found a refurbished engine and replaced my engine with it. Also, during the long process, Heritage Honda Parkville provided me with a rental car for transportation. Since receiving my car back from Heritage Honda Parkville, it has been driving great! More

Melissa Cole was the best when purchasing my Odyssey Touring. Very friendly and honest. Worked really hard to get the car that I wanted and made it easy and not stressful. I love my Odyssey Touring. Touring. Very friendly and honest. Worked really hard to get the car that I wanted and made it easy and not stressful. I love my Odyssey Touring. Mark from service was also helpful when I had questions. More

We have a great buying experience with Branford Dade here at Heritage Honda Parkville. As we have made many purchases here this is by far the best and will be back! at Heritage Honda Parkville. As we have made many purchases here this is by far the best and will be back! More

This is the best car dealer in the Maryland and I fully recommend this dealer as a best choice recommend this dealer as a best choice More

Wonderful customer service. Very patient, answered all my questions, listened to all my concerns and ensured I understood all my options. Made sure I understood the paper work p Very patient, answered all my questions, listened to all my concerns and ensured I understood all my options. Made sure I understood the paper work prior to signing. I was very comfortable working with Kyshawn. More

Went in today to get a new to me Pilot and Jacky was fantastic! From start to finish she made the process fast and easy!! Highly recommend her for smooth car buying !! fantastic! From start to finish she made the process fast and easy!! Highly recommend her for smooth car buying !! More

Branford went Above and Beyond to help me. Communication was excellent. The whole experience was Great. I HIGHLY RECOMMEND Heritage Honda Parkville. I will definitely go there FIRST next time Communication was excellent. The whole experience was Great. I HIGHLY RECOMMEND Heritage Honda Parkville. I will definitely go there FIRST next time I'm car shopping. More

He is professional, provides great service and. He provides good explanation on car and its features. He provides good explanation on car and its features. More