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Heritage Honda Parkville
Baltimore, MD
3,571 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Honda Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 3,571 reviews
August 05, 2025
Had a wide selection of cars that we were interested in. Staff were nice and not “pushy”. Ibrahim helped us through the process and the floor manager was pleasant to work with. Will definitely go to for our Staff were nice and not “pushy”. Ibrahim helped us through the process and the floor manager was pleasant to work with. Will definitely go to for our next car. More
by Matt/Molly
August 05, 2025
Jackelyn Vasquez was excellent and she made purchasing our new car a smooth process. I would definitely purchase another vehicle at Heritage Honda. Please if you’re looking for a new vehicle go see my gir our new car a smooth process. I would definitely purchase another vehicle at Heritage Honda. Please if you’re looking for a new vehicle go see my girl Jackelyn. More
by Sedrick
August 05, 2025
Erin was very helpful and got us a great deal. We Enjoyed working with her. We Enjoyed working with her. More
by steve
August 05, 2025
Branford was amazing helped my son get in and out of the dealership and he was a first time buyer. Helped him get a un forgettable experience. dealership and he was a first time buyer. Helped him get a un forgettable experience. More
by Margaret
August 04, 2025
Kyshawn was a blessing in a time we were looking for a car, put our minds at ease and made smooth process getting us a vehicle. Very pleasant to work with, felt like extended family. car, put our minds at ease and made smooth process getting us a vehicle. Very pleasant to work with, felt like extended family. More
by D Monroe
Employees Worked With
August 04, 2025
Honda Heritage Parkville took great care of me. Johan, Haroon, and Russ made everything easy. Clear communication, no pressure, and I drove off with the car I’ve wanted for years. I love my CR-V. T Johan, Haroon, and Russ made everything easy. Clear communication, no pressure, and I drove off with the car I’ve wanted for years. I love my CR-V. Thank you all! More
by Alejandra
July 31, 2025
Very Disappointed yesterday get a new car but during financing they hide lot of things not give clear picture to the customer. Asking lot of times how much my interest rate didn’t tell at the end when I financing they hide lot of things not give clear picture to the customer. Asking lot of times how much my interest rate didn’t tell at the end when I go for financing they told me which is not good for me because very excellent credit score. Honda has loyalty program offer for new car financing but they didn’t discuss any single thing which is annoying to me. More
by Basson.sarabjit
July 30, 2025
We worked with Gary Burlage to make this purchase. I was coming from a 15 y/o Honda Insight, so a lot of the bells and whistles were new to me. Gary took time to explain all the features and was happy I was coming from a 15 y/o Honda Insight, so a lot of the bells and whistles were new to me. Gary took time to explain all the features and was happy to answer my million questions. He was also extremely patient with me during the buying process -- this was my first time buying a car on my own. I cannot recommend working with him enough. You'll be treated well, and if you're an O's fan, he'll even catch you up on the O's score throughout the buying process. More
by brittany.b
Employees Worked With
July 28, 2025
Kyshawn was very knowledgeable about the vehicles and found the one that fit everything I wanted today. I got in and out quickly! found the one that fit everything I wanted today. I got in and out quickly! More
by Gail Hinkson
Employees Worked With
July 27, 2025
I had a great overall experience at Honda Parkville. Erin was an excellent sales consultant—professional, patient, and extremely helpful throughout the entire process. I also want to sincerely thank Har Erin was an excellent sales consultant—professional, patient, and extremely helpful throughout the entire process. I also want to sincerely thank Haroon for his support and guidance. However, I do want to express my disappointment regarding how things were handled at the very last minute. I had been at the dealership from 4 PM until after 9 PM—over five hours—working through the details, test driving, finalizing the lease, and arranging insurance. After signing the lease agreement for $417/month and thinking everything was settled, I was unexpectedly informed—just as the store was about to close—by Seth, the sales manager, that the monthly payment would be increased to $432 due to my credit score being 0. I was transparent from the beginning that I’m new to the country, and this should have been factored into the process early on—not after everything was agreed upon and signed. This is not something you surprise a customer with only after work hours, especially after such a long time spent at the dealership. When I raised my concerns, Seth told me, “Look buddy, we’re about to close. Either you take the deal or you lose this game.” That kind of language and timing felt extremely unprofessional and put me in a very uncomfortable position. Although I ended up signing the new contract, I sincerely hope this dealership reviews how such situations are handled. Customers should not be pressured or blindsided after hours of discussion, signed agreements, and closing time. More
by Moataz Abdul Latif
