Heritage Honda Parkville

Erin was absolutely amazing to work with! Over the last few weeks I’ve been to several dealerships and not one encounter matched Erin’s customer service. She made my entire experience worth i Over the last few weeks I’ve been to several dealerships and not one encounter matched Erin’s customer service. She made my entire experience worth it. I drove away in my new truck with smiles and excitement! Thanks Erin and Muhammad for service Unmatched! More

This is my second time going there and the service was excellent. They took care of all my needs. Give me a good deal was very patient and told him I was gonna walk out there with a brand new car and they excellent. They took care of all my needs. Give me a good deal was very patient and told him I was gonna walk out there with a brand new car and they delivered. I will recommend them any day. More

Worked with Kyshawn Cherie of Heritage Honda Parkville. He was friendly, informative, and flexible. He helped me get the vehicle I wanted for a fair price. Couldn't recommend him more. 5 Stars! He was friendly, informative, and flexible. He helped me get the vehicle I wanted for a fair price. Couldn't recommend him more. 5 Stars! More

Excellent communication, seamless workflow, and high level of professionalism. Overall, the trade-in process was as expected with no complaints. level of professionalism. Overall, the trade-in process was as expected with no complaints. More

Took my car for repairs. I requested a shuttle service with my service advisor Christina. I was told that the shuttle person would come to the waiting area to get the passe I requested a shuttle service with my service advisor Christina. I was told that the shuttle person would come to the waiting area to get the passengers. I had to speak to the advisor because it had been almost 2 hours since I requested the service. She told me she would see if another driver was available, I went back to the waiting area too because she didn't come to get me. Once again I spoke with Ms. Christina and she told me that the shuttle was going to be back in 10 minutes. The shuttle came back 20 minutes later. I told Ms. Christina that I needed a shuttle service when my car was ready. She told me she was going to arrange it. The next morning I had to call back because she didn't call me to let me know when I was going to be picked up. She told me that the shuttle was going to be back to the dealer in 10 minutes and that I was going to get a call when he was on the way to pick me up. Well, the shuttle guy called when he was in front of my house. I'm grateful for the shuttle service but I think is very disrespectful to be misleading. Also, the time that it took to get a shuttle to get me back to my destination is unacceptable. The key to avoiding this situation is to be truthful. More

Second time working with Erin and the staff at Heritage. Very helpful, honest and no-pressure. Very helpful, honest and no-pressure. More

Loved nick, great guy, great salesman. He did all he could to get us the best deal He did all he could to get us the best deal More

Wonderful experience with Kyshawn I recommend you to come in and see him if you are looking for a vehicle! in and see him if you are looking for a vehicle! More

Ty was very friendly and a pleasure to deal with. He made the car buying experience enjoyable. He made the car buying experience enjoyable. More

The best salesman Erin Natzke got me exactly what I was needing and was patient with her clients and is very respectful. needing and was patient with her clients and is very respectful. More