Back

Heritage Mazda of Bel Air

Fallston, MD

4.9
1,668 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Mazda Bel Air is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center, and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
Contact Dealership

1800 Belair Rd

Fallston, MD

21047

Directions

By Type

Showing 1,668 reviews

October 14, 2017

Great experience! My experience with the sales associate was great! He was very knowledgeable and friendly! He explained everything very clearly and showed us how all t More

by Davis,Peggy123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett Evans
Nov 17, 2017 -

Heritage Mazda of Bel Air responded

Greetings Peggy! Thank you for stopping by Heritage Mazda Bel Air. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

October 11, 2017

Outstanding service Between Steve and Garrett, they were able to find a vehicle that is dependable and "sexy" plus within our budget. Think and believe your glass is hal More

by Lwolf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett Evans
Nov 07, 2017 -

Heritage Mazda of Bel Air responded

Greetings! Thank you for stopping in at Heritage Mazda Bel Air. Our customers are of the utmost importance to us, and we strive to provide the best experience possible to all that stop in. We are sincerely grateful for a positive response like yours, and we will make sure to inform our team of your kind comments. Please stop back in or call should you have any questions regarding your new vehicle, as we would love to see you again! Thank you and have a great day.

October 09, 2017

Great Experience Paul Gallo was outstanding. His customer service skills are excellent, and he never pressured us during the whole transaction. Very pleasant experie More

by Donna Willig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Gallo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Holiday, Ryan Lueckert
Oct 09, 2017 -

Heritage Mazda of Bel Air responded

Hello Donna - Heritage Mazda Bel Air would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Paul Gallo and the team! Thank you again for your review.

October 06, 2017

Unexpected purchase Will Wells is absolutely WONDERFUL to work with. He made a stressful unexpected purchase a relaxing and enjoyable experience. Garrett Evans was very h More

by Cdub12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Garrett Evans, Wil Wells, Robert Thomas
Oct 26, 2017 -

Heritage Mazda of Bel Air responded

Good afternoon. In response to your review, I want to take the time to thank you for praising Heritage Mazda Bel Air. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. We encourage you to ‘Like’ us on Facebook so you may catch any upcoming in-store specials, should they fit any future needs. Thank you again and be sure to stop by soon!

October 06, 2017

First car fun Heritage Mazda was extremely accommodating and helpful in my first time car buying experience. The process was quick and painless and I got a vehicle More

by DHare
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett Evans
Oct 26, 2017 -

Heritage Mazda of Bel Air responded

Thank you for taking the time to review us! Heritage Mazda Bel Air strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback and we hope to work with soon.

October 05, 2017

The place dreams come trur Going in and having no credit this place went to every extreme to get me the car I wanted.. Thanks to the team at Heritage Mazda!! More

by gidget
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Lueckert, Wil Wells
Oct 26, 2017 -

Heritage Mazda of Bel Air responded

Good afternoon. In response to your review, I want to take the time to thank you for praising Heritage Mazda Bel Air. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. We encourage you to ‘Like’ us on Facebook so you may catch any upcoming in-store specials, should they fit any future needs. Thank you again and be sure to stop by soon!

October 05, 2017

Classic Bait & Switch Talked to the dearer about a used car and was specific about the make model etc. After completing credit apps they told me great news they could get More

by carseeker!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
N/A
Oct 24, 2017 -

Heritage Mazda of Bel Air responded

Good afternoon, thank you for taking the time to review Heritage Mazda Bel Air. We appreciate your feedback. Our goal is to meet and exceed the expectations of our customers and are saddened this did not occur. We apologize for the inconvenience and would like to make this right. At your earliest convenience, please contact our General Manager, John Holliday at jholliday@mileone.com, we would like to discuss your experience in more detail and address your concerns as soon as possible. Thank you again for your time, and we look forward to speaking with you soon.

October 03, 2017

"Great buying experience - would recommend" I just purchased a new Mazda CX-5. My salesman was friendly, accommodating and informative. He was able to answer all my questions right away. He w More

by Monica Kauffman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Devon Giddings, Garrett Evans
Oct 24, 2017 -

Heritage Mazda of Bel Air responded

Heritage Mazda Bel Air is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new Mazda CX-5. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!

September 30, 2017

Amazing! In and out in 3 hours ! Great service & friendly staff. They went above & beyond to make sure I walked out of here today happy. I would highly recomme More

by Jbidelman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devon Giddings, Ryan Lueckert, Amy Kemery
Oct 22, 2017 -

Heritage Mazda of Bel Air responded

Thank you for your complimentary feedback of Heritage Mazda Bel Air. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

September 30, 2017

Great experience Met with KEN as my wife was buying me a truck for my birthday. They had the 3 we requested brought in so I could test drive. No rush from anyone or ha More

by Mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kenneth Arment
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Garrett Evans, Michael Ruth
Oct 23, 2017 -

Heritage Mazda of Bel Air responded

Thank you for your earnest response Mike. We appreciate your feedback and will be sure to share your encouraging thoughts with Ken and the team! If you should have any further questions or want a little more insight on your Dodge, please don’t hesitate to contact us! We would love to work with you again soon.

...
109
...