Heritage Mazda of Bel Air

Great service. Great experience I have to say that I had a bad experience the week before going to Heritage Mazda Bel Air and I was already on the defensive when I went in. They put I have to say that I had a bad experience the week before going to Heritage Mazda Bel Air and I was already on the defensive when I went in. They put the other dealership to shame. I was treated with kindness decency, and respect. They even got me a better deal than what I had walked in with. I would like to give a heartfelt thank you to Paul Gallo who put me at ease the moment we started communicating via email, phone, and finally in person. He is definitely a different kind of salesman and a blessing. I would also like to thank Ryan L the finance manager who made the process so smooth, and finally the office manager Dave W who convinced me to take a chance. The whole team was fantastic. Thank you guys so much for being the right kind of dealership. If you need a car go to Heritage Mazda of Bel Air first you will not regret it. More

Pleasant experience! Had a very pleasant experience buying my 2015 Mazda and trading in my 2008 Mazda. Justin made the process proceed quickly and smoothly and I apprec Had a very pleasant experience buying my 2015 Mazda and trading in my 2008 Mazda. Justin made the process proceed quickly and smoothly and I appreciated the fact that there was no "hard sell" involved. All my questions were answered and I drove home with my new Mazda the same day! Also want to thank Devon for helping me transfer all the things from my old car to the new car. I will totally recommend Heritage Mazda! More

Amazing Service! Had an awesome experience here after suddenly finding myself in need of a new car. Justin was incredibly knowledgeable and helped me every step of the Had an awesome experience here after suddenly finding myself in need of a new car. Justin was incredibly knowledgeable and helped me every step of the way. As it was my first time purchasing from a dealership, I had plenty of questions for him, and he was patient and able to give me great advice whenever I needed. I'm in love with my new Mazda, and will be sure to recommend this dealership to anyone I know. More

Excellent service Worked with Jonathan Crist, and it was an excellent experience. He worked hard to get us the car we wanted as quickly as possible. I highly recommend Worked with Jonathan Crist, and it was an excellent experience. He worked hard to get us the car we wanted as quickly as possible. I highly recommend Heritage and Jonathan. More

Great customer service I recently purchased a car from Heritage Mazda in Bel Air. Although I really hate the new car buying experience, I have to say that salesman Jonathan I recently purchased a car from Heritage Mazda in Bel Air. Although I really hate the new car buying experience, I have to say that salesman Jonathan Christ made it as painless as possible. Jonathan was willing to work with my busy schedule and was prompt at returning my emails and text messages. In the end, Jonathan's superior customer service is why I purchased a Mazda instead of a Honda. More

Great experience, great staff! I bought a used Honda from Heritage Mazda and had a great experience with Jonathon Christ! I explained my situation to Jon and he worked with to get a I bought a used Honda from Heritage Mazda and had a great experience with Jonathon Christ! I explained my situation to Jon and he worked with to get a great deal on a used car. I was relieved to find a salesman who focused on helping me get what I needed and was very straightforward. He even tended to an issue I heard with the front end of the car to make sure it was in perfect condition for my purchase. Couldn't have asked for more! More

Top Notch Service What a great sales experience. Mac, the sales rep was great and had a great no pressure attitude. Everyone was great actually, highly recommend this d What a great sales experience. Mac, the sales rep was great and had a great no pressure attitude. Everyone was great actually, highly recommend this dealership that wants a fair deal for both parties. More

a very happy customer I was looking for a Mazda 3, and so decided to download a car buyer app. (autolist) i looked for Mazda 3s on the app in a 300 mile radius, and fou I was looking for a Mazda 3, and so decided to download a car buyer app. (autolist) i looked for Mazda 3s on the app in a 300 mile radius, and found a great deal from one Heritage Mazda of Bel Air Md. i then contacted the person (Jonathan Christ) He was very accessible, warm, and attentive to my needs. He always returned my calls promptly, if i couldn't reach him. He was not disingenuous like a lot of salespeople can be, rather he was genuine and really seemed to care. So i decided to make the 300 mile trek to Maryland and I'm so glad i did. The deal went seamlessly, save for a minor discrepancy in the miles of the car. that was just a listing glitch, and not down to anything that Jonathan did. i came away feeling very satisfied with this, and love the car! Kevin Wood Troutville Virginia More

New Mazda 3 I just purchased a new Mazda 3 today and could not have had a more excellent experience. I worked with Justine in sales and Ryan in finance who each I just purchased a new Mazda 3 today and could not have had a more excellent experience. I worked with Justine in sales and Ryan in finance who each provided outstanding customer service. Justine worked with me for several hours. I never felt rushed and I got the impression that he had my best interest in mind. When I finally decided on a car Justine and Ryan worked quickly to push my paperwork through. This is my third Mazda and with customer service like I experienced today it will not be my last. More