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Heritage Subaru Catonsville
Baltimore, MD
1,590 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Subaru Catonsville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 1,590 reviews
September 01, 2026
This dealer ship is great, honestly if it werent for them not many women would be hitting my phone. not many women would be hitting my phone. More
by DavidWitDaCoolestBRZ
Employees Worked With
September 01, 2026
i have no words to sum up how amazing my experience was. this was genuinely my best experience at a dealer ever. i've always gone with my dad car shopping and we would always take a full day to finally get this was genuinely my best experience at a dealer ever. i've always gone with my dad car shopping and we would always take a full day to finally get something good. we finished everything up so quickly and with the best deal possible. she was patient, answered all my questions and she was very transparent in everything she had to say. she heard what i wanted/needed and exceeded my expectations. i hope i dont have to buy another car but if i ever do need another, i know who to call. More
by mgpv0109
Employees Worked With
August 13, 2026
The service department, especially Lynese, my service advisor, was fantastic .Her communication and follow through were extremely helpful. advisor, was fantastic .Her communication and follow through were extremely helpful. More
by Mcnova91
August 12, 2026
Excellent service and communication. I got the car I always wanted! Thank you so much! I got the car I always wanted! Thank you so much! More
by sapphireblue
August 10, 2026
A few days ago I called about a dozen Subaru dealerships between Baltimore and PA/NJ area seeking to compare the best prices on a specific new Subaru. Many did not reply or match a low price, but were poli between Baltimore and PA/NJ area seeking to compare the best prices on a specific new Subaru. Many did not reply or match a low price, but were polite about it. A few were really impressive in discounting from MSRP, and even after we chose a different dealership were polite and professional and impressed me enough I would give them my attention and business in future. Heritage in Catonsville stood out at the negative end out of these dozen dealers: they obfuscated and misled about their discounting in the beginning, told me that $1400 in added fees were standard, almost mandatory (they're not, and other dealers did not charge similar for identical vehicle). But the kicker came today when someone else from the dealership called me back univited (I'd already told them we were going elsewhere a few days ago) and asked about their much higher offer. When I was halfway through my first sentence thanking them and politely saying we had decided to buy elsewhere . . . click, they hung up on me. Incredibly rude and different from every other dealer with whom I spoke, most of whom I did not end up buying from but they were professional and wished me well and to consider them next time (I will). What I'll never do, and suggest no one else does, is work with this dealership which was far and away the least transparent and polite of the bunch. There are plenty of dealers within an hour or two of this one, do yourself a favor and work with one of them that treats customer, and even not-yet-customers, with respect. Heritage does not. More
by BenPA
July 29, 2026
Jessica and her entire team were an absolute pleasure to work with. She was friendly, helpful, professional, and extremely knowledgeable throughout the entire process. Jessica and her manager gave me a grea work with. She was friendly, helpful, professional, and extremely knowledgeable throughout the entire process. Jessica and her manager gave me a great deal on my new Outback Touring XT and I couldn't be happier with the dealership and the vehicle. Subaru has a new lifelong customer! And I will definitely purchase from Jessica and Heritage Subaru again. More
by chuck.lewis
Employees Worked With
July 28, 2026
Junaid was very helpful in getting me the car that I wanted. I am also grateful to Jonathan for the financing options. wanted. I am also grateful to Jonathan for the financing options. More
by MA
July 24, 2026
Swann Kim Is the rudest sales person I ever encountered. I will never consider the dealership because of the bad experience I had with this person I will never consider the dealership because of the bad experience I had with this person More
by samson.mulatu
July 16, 2026
My Service Adviser, Sadari Walters is the best! She never fails to take care of my vehicles and is friendly, professional, helpful and knowledgeable. Always look forward to seeing her. She is a She never fails to take care of my vehicles and is friendly, professional, helpful and knowledgeable. Always look forward to seeing her. She is a real asset to Heritage Subaru Catonsville. More
by LoveMyForrester
Employees Worked With
