Heritage Subaru Catonsville

Farooq was awesome. He was straight up with me on the phone, and stuck to every thing he said when I came in to buy the car. He was professional but not to the point He was straight up with me on the phone, and stuck to every thing he said when I came in to buy the car. He was professional but not to the point of being uptight, ie easy to joke with, someone I would have a beer with but I dont drink. He was super flexible, and most importantly he WAS NOT PUSHY!!!!! He let me take my time and make the decisions I wanted/needed. He actually helped talk me thru different scenarios. Instead of financing I paid cash, he helped me come to that decision even though it may have cost them/Heritage $$ (Sorry if that gets him in trouble). I'm quick as sh-t to leave a bad review, barely leave a good one, this one took me months. But just the fact that I'm doing it means it was good service. More

May truly made my first ever car purchase the most stress-free experience I could have asked for. She was professional, patient, friendly, and she answered all of my questions. It turned out to be not stress-free experience I could have asked for. She was professional, patient, friendly, and she answered all of my questions. It turned out to be nothing like I imagined it would be, and I mean that in the best way. I also want to thank Gustav for his extreme patience, and Bryan for driving to another location to pickup my new Crosstrek in the color and trim that I wanted. More

Safai Walters. took care of all my requirements and kept me informed of all processes and costs. Very impressed by her knowledge and professionalism took care of all my requirements and kept me informed of all processes and costs. Very impressed by her knowledge and professionalism More

I had a very good experience working with Cary at Heritage Subaru recently purchasing a new Impreza. I hadn't bought a car in ages and was feeling pretty jaded about the process. I knew pretty specif Heritage Subaru recently purchasing a new Impreza. I hadn't bought a car in ages and was feeling pretty jaded about the process. I knew pretty specifically the trim level/accessories I wanted, and Cary was an honest, easy to get in touch with, and hardworking salesperson, making sure I got what I wanted and then some. I recommend Cary without hesitation to help with your Subaru wants and needs. 5/5 stars. More

I had a pleasure of dealing with Emil - the service manager. I had to bring my Forester back to back for two different issues. He promptly addressed them. manager. I had to bring my Forester back to back for two different issues. He promptly addressed them. More

Kindness family-friendly nice wait time not long love the subaru that I purchased over all a 10 subaru that I purchased over all a 10 More

A big thank you to May Farris, our sales associate, Ashley Richards from finance, and Steve Knolle, GM, from the Heritage Subaru Catonsville in helping us buy our fourth Subaru. Great professionalism, Ashley Richards from finance, and Steve Knolle, GM, from the Heritage Subaru Catonsville in helping us buy our fourth Subaru. Great professionalism, and genuine assistance! More

Great experience from start to finish. May and the team made it quick and easy. May and the team made it quick and easy. More

Frederick James was amazing and patient with us we will come back again in the future. come back again in the future. More

This dealership gave me the best car buying experience I’ve had in years. They provided excellent service, especially their salesman Frederick James. I will never go anywhere else to buy a car! I’ve had in years. They provided excellent service, especially their salesman Frederick James. I will never go anywhere else to buy a car! More