Heritage Subaru Owings Mills

No pressure Sanjay was a very knowledgeable and friendly salesman. He spent a lot of time with me and let me test drive many Foresters so I could make an informe Sanjay was a very knowledgeable and friendly salesman. He spent a lot of time with me and let me test drive many Foresters so I could make an informed decision about the options I really wanted and needed. Thanks Sanjay!! More

Great Car Buying Experience Worked with Mitch, Matt, and Milton to purchase a new 2018 Subaru Outback at a fair price. They were responsive and courteous, with none of the high-p Worked with Mitch, Matt, and Milton to purchase a new 2018 Subaru Outback at a fair price. They were responsive and courteous, with none of the high-pressure techniques I've experienced at other dealerships. I highly recommend! More

Great. Quick. Professional Our sales rep was fantastic. SanJay Fitzgerald and the sales manager Shawn Davies were great. Sanjays follow up and is overall knowledge was great. Our sales rep was fantastic. SanJay Fitzgerald and the sales manager Shawn Davies were great. Sanjays follow up and is overall knowledge was great. Car was ready to go. Sanjay did a great job of walking through the dealership and going over how the service department works. More

Great service Jon went out of his way to help us lease our new Forester. He was knowledgeable and professional. We were there all day. He even got us lunch! Jon went out of his way to help us lease our new Forester. He was knowledgeable and professional. We were there all day. He even got us lunch! More

A man of his word I started my process on USAA car buying feature my bank offers. That's what lead me to Heritage Subaru Owings Mills and Jon Waugh. We exchanged emails I started my process on USAA car buying feature my bank offers. That's what lead me to Heritage Subaru Owings Mills and Jon Waugh. We exchanged emails back and forth doing the usual negotiations. Me, being very skeptical of dealers and them trying to add something or push something else on you. At one point I said what I was comfortable paying and he made it happen. I showed up the next day and everything was as we agreed. He made the process very painless and smooth. I drove away happy with a new car within hours. More

It’s amazing experience I give it an amazing rating. They treat you like you’re family. They really help to give you the best deal they can offer. I give it an amazing rating. They treat you like you’re family. They really help to give you the best deal they can offer. More

Very Good Customer Service My Service Advisor is William Middleton and he prides himself on knowing his customers by name & doing his best to accommodate the best economical way My Service Advisor is William Middleton and he prides himself on knowing his customers by name & doing his best to accommodate the best economical way to service your vehicle along with a follow up call to make sure you are satisfied. The Service Dept itself is very cordial and seems to create an atmosphere of "your car is in good hands here" and that's a comfort I like as long as the service is quality assured & I don't have to bring my car back for the same issues...I'm very satisfied! More

Quick and easy It was very easy to schedule an appointment. I dropped off my car in the evening and it was ready by 9AM the next morning. Very quick service! It was very easy to schedule an appointment. I dropped off my car in the evening and it was ready by 9AM the next morning. Very quick service! More

Purchase Experience It was a pleasure working with May Kay. Good awareness of our expectations. Bill Middelton very helpful with followup work. ARRIELLA VERY PATIENT AND It was a pleasure working with May Kay. Good awareness of our expectations. Bill Middelton very helpful with followup work. ARRIELLA VERY PATIENT AND THOROUGH. More

Came in for 60k mile service I recommend anyone and everyone who owns a Subaru to do maintenance at Heritage. If you can, ask for Bill. He’ll definitely help you out and work with I recommend anyone and everyone who owns a Subaru to do maintenance at Heritage. If you can, ask for Bill. He’ll definitely help you out and work with you in terms of pricing. I was thinking of putting off the tune up but with his help, the price became much more manageable. I will continue to do business with these guys. Thanks again Bill! More