Heritage Subaru Owings Mills

Overall Good Experience In my search for a new vehicle I met a range of salespeople, from those who tried to get me to sign my life away on the spot within a couple minutes a In my search for a new vehicle I met a range of salespeople, from those who tried to get me to sign my life away on the spot within a couple minutes after walking into the dealership to those who would barely give me the time of day. Mei Kei Hong is not at all like these stereotypical salespeople, and is far better for it. She was extraordinarily helpful, knew the products well, and answered all of my questions, all without undue pressure to make a decision before I was ready, even staying late to assist in finalizing my purchase once I had decided to go with the Subaru. I'd gladly buy from her again. I also appreciate sales manager Shawn Davie working with me on the price of my trade-in. More

Great Experience at Heritage Subaru Jon Waugh is ver knowledgeable with the Subaru vehicles. He was very helpful with the selection of the vehicle by providing us a great deal of inform Jon Waugh is ver knowledgeable with the Subaru vehicles. He was very helpful with the selection of the vehicle by providing us a great deal of information about the 2018 Legacy that we purchased. More

Made Getting a Car a Fun Experience Jon was very knowledgeable about all of the vehicles available at Subaru. He was able to help us find a car that had everything we were looking for th Jon was very knowledgeable about all of the vehicles available at Subaru. He was able to help us find a car that had everything we were looking for that also fit our budget. He was very friendly, accommodating, and easy to talk to. More

Great dealership, great people This is the second vehicle I’ve purchased from Heritage Subaru and I couldn’t be happier with my experience once again. Everyone is incredibly helpful This is the second vehicle I’ve purchased from Heritage Subaru and I couldn’t be happier with my experience once again. Everyone is incredibly helpful and made the car-buying process an enjoyable experience. If you are in the market for a Subaru then I would absolutely recommend this dealership. More

I have been satisfied every time I brought my car to this se I found Bill at service very honest man treating you very well.like family member. Very knowledgeable and hard working man.I command the manager to ha I found Bill at service very honest man treating you very well.like family member. Very knowledgeable and hard working man.I command the manager to have an employee like him. More

Oil change service The service was done as scheduled in a timely manner with a checklist of what was completed. The workmanship has always been of a good quality . The service was done as scheduled in a timely manner with a checklist of what was completed. The workmanship has always been of a good quality . More

No pressure Sanjay was a very knowledgeable and friendly salesman. He spent a lot of time with me and let me test drive many Foresters so I could make an informe Sanjay was a very knowledgeable and friendly salesman. He spent a lot of time with me and let me test drive many Foresters so I could make an informed decision about the options I really wanted and needed. Thanks Sanjay!! More

Jon Waugh experience excellent service Jon Waugh provided us with everything we needed to know about our new vehicle. He was very knowledgeable and if he did not know an answer, he would fi Jon Waugh provided us with everything we needed to know about our new vehicle. He was very knowledgeable and if he did not know an answer, he would find it immediately. He stayed with us the entire time we were at the dealership until we drove off with our new car. Josh carefully explained all of the financing (0%!) for 48 months, and all of the required paperwork. Although offered, he did not pressure us for any additional services or coverage. More

Great Car Buying Experience Worked with Mitch, Matt, and Milton to purchase a new 2018 Subaru Outback at a fair price. They were responsive and courteous, with none of the high-p Worked with Mitch, Matt, and Milton to purchase a new 2018 Subaru Outback at a fair price. They were responsive and courteous, with none of the high-pressure techniques I've experienced at other dealerships. I highly recommend! More

Great. Quick. Professional Our sales rep was fantastic. SanJay Fitzgerald and the sales manager Shawn Davies were great. Sanjays follow up and is overall knowledge was great. Our sales rep was fantastic. SanJay Fitzgerald and the sales manager Shawn Davies were great. Sanjays follow up and is overall knowledge was great. Car was ready to go. Sanjay did a great job of walking through the dealership and going over how the service department works. More