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Heritage Toyota Catonsville

Baltimore, MD

4.4
1,439 Reviews
Offering Maryland drivers an extensive selection of new and pre-owned vehicles for sale, Heritage Chrysler Dodge Jeep RAM Parkville is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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6324 Baltimore National Pike

Baltimore, MD

21228

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Showing 1,439 reviews

September 27, 2017

Austin Powers level of professionalism is outstanding. He demonstrated the necessary skills that could attract more customers to the dealership shop. He's friendly and accomodating. He always make sure hi More

by jide
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Powers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bong Lee
Oct 18, 2017 -

Heritage Toyota Catonsville responded

Greetings! Thank you for stopping by Heritage Toyota Catonsville. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

September 27, 2017

Best Experience Ever I've never had the kind of memorable and outstanding experience at a car dealership until I went to Heritage Toyota Catonsville and was fortunate to m More

by Happy client
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jerry Cromwell
Oct 18, 2017 -

Heritage Toyota Catonsville responded

Hi - Heritage Toyota Catonsville would like to congratulate you on your new Toyota Highlander! We truly appreciate your business and strive to maintain a high standard of customer satisfaction. Please do not hesitate to contact us should you have any questions! Thank you again and have a great day.

September 27, 2017

Outstanding Service Advisor I'm writing to inform you of and outstanding Service Advisor Jordan Bogle. He is an extremely valuable service Advisor. Jordan works for his customers More

by Owens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Bogle
Oct 18, 2017 -

Heritage Toyota Catonsville responded

Greetings Owens! Thank you for stopping by Heritage Toyota Catonsville. We work extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please ‘Like’ us on Facebook to stay current with our monthly service specials as it would be great to see you again soon. Thank you again for taking the time to review us!

September 25, 2017

Good Salesmanship James Akinola is the best Salsman at Heritage Toyota in Catonsville. He is very knowledgable about the cars he sells. He makes car buying fun. James w More

by Marcy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Akinola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2017 -

Heritage Toyota Catonsville responded

Heritage Toyota Catonsville is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new vehicle. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!

September 25, 2017

Outstanding Customer Service Thank you for taking the time to research part prices for me. I didnt purchase my vehicle from Toyota but you were patient and knowledgeable when ans More

by LuvMyLexus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Robinson
Oct 18, 2017 -

Heritage Toyota Catonsville responded

Good morning! Heritage Toyota Catonsville would like to personally thank you for taking the time to write this extremely positive review. We encourage you to ‘Like’ us on Facebook so you may catch our in-store specials. Thank you, and be sure to visit us soon!

September 25, 2017

Great Salesman Mr. Stan Lawrence I knew this was the place for me when I was greeted by Mr. Stan Lawrence. Mr. Lawrence was friendly, courteous, and low pressure. He made me feel tha More

by Shopper1234
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Lawrence
Oct 18, 2017 -

Heritage Toyota Catonsville responded

Thank you for your heartfelt response. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Stan led you to your new vehicle, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Heritage Toyota Catonsville. Thank you again and have a great day!

September 25, 2017

Excellent Service & Great Customer Service Mrs Jennifer Robinson provides excellent service when I brought my vehicle in to Russell Toyato for repairs & service. Very friendly and knowledge abo More

by Akmaes210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Robinson
Oct 18, 2017 -

Heritage Toyota Catonsville responded

Hi. We are glad to hear that you were happy with Jennifer's service - that kind of feedback can go a long way. Heritage Toyota Catonsville appreciates your considerate review, and we really appreciate you sharing your personal experience with us. If you should need any further assistance with a future vehicle purchase and/or service, we would love to help. Thanks so much, Heritage Toyota Catonsville.

September 24, 2017

Great customer experience Been great dealing with Tori and she's made sure I always get the best customer service I could have. She's been amazing and very helpful. More

by Fubu_08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tori Robinson, Cory Snyder, Jennifer Robinson
Oct 18, 2017 -

Heritage Toyota Catonsville responded

Greetings! Thank you for stopping by Heritage Toyota Catonsville. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

September 24, 2017

Camry 2017 LE I bought 2017 Camry by Ali Morsy and it was the most seamless car buying process I ever had in my life. I still was worri d until the end of the proce More

by Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Morsy
Oct 18, 2017 -

Heritage Toyota Catonsville responded

Thank you for your heartfelt response Ray. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Ali Morsey lead you to your new 2017, Toyota Camry are your feedback with her. Donot hesitate to call or pop back in to see us at Heritage Toyota Catonsville. Thank you Ray and have a great night.

September 24, 2017

Tori Robinson Coming in to purchase my first brand new car I was a little nervous about pricing and also payments. But working with Tori and Bong Lee was awesome. T More

by Kazzmen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bong Lee, Tori Robinson
Oct 18, 2017 -

Heritage Toyota Catonsville responded

Thank you for taking the time to review us! Heritage Toyota Catonsville Strive to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback and we hope to work with you soon.

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